"ONE OUT OF EVERY ELEVEN CUSTOMERS IS A SHOPLIFTER" -national retail surveys





JEFF'S GREATEST MOMENTS



THERE ARE CURRENTLY

88

WAR STORIES ON THIS PAGE.

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WHAT IS A "SILENT SHAKEDOWN"?
WHAT IS THIS PAGE ABOUT?

WHAT IS A "SILENT SHAKEDOWN"?
WHAT IS THIS PAGE ABOUT?



"THIS BRINGS NEW MEANING TO A JUVENILE RECORD"(88)
TOTAL RECOVERY=$230.00
ARRESTED: FELONY RETAIL THEFT AND CHILD ENDANGERMENT

A FEW WEEKS PRIOR, I SAW A FEMALE CUSTOMER IN THE STORE WITH A SMALL CHILD AND SHE HEADED INTO THE LIQUOR DEPARTMENT. ALTHOUGH I TOOK A LOOK AT HER AS SHE ENTERED THE DEPARTMENT, I DECIDED NOT TO FOLLOW HER SINCE I THOUGHT SHE WAS HARMLESS. BOY WAS I WRONG! THIS LADY GRABBED HER CHILD'S HAND A MINUTE LATER AND THE 2 OF THEM SHOT OUT OF THE STORE THROUGH THE ENTRANCE DOOR LIE A BAT OUT OF HELL. MY GUT TOLD ME THAT SHE STOLE SOMETHING BUT I DIDN'T SEE HER TAKE ANYTHING AND THUS I LACKED THE PROBABLE CAUSE TO MAKE A STOP. SHE ENTERED A GETAWAY CAR CONVENIENTLY PARKED IN THE HANDICAPPED SPOT AND THEY DROVE AWAY. SEEING THIS I RAN TO THE OFFICE AND REVIEWED VIDEO AND WAS PISSED OFF TO SEE THAT SHE CONCEALED SEVERAL BOTTLES OF GREY GOOSE VODKA INTO HER COAT AND GOT AWAY WITH IT. I MADE A POLICE REPORT FOR THE THEFT.

AS I WAS WALKING THAT SAME STORE A FEW WEEKS LATER, I APPROACHED THE LIQUOR DEPARTMENT FOR THE FIVE HUNDRETH TIME THAT DAY AND SUDDENLY OUT WALKS THAT LADY WITH THE SAME CHILD IN THE BABY SEAT OF THE CART. I COULD SEE LUMPS IN HER JACKET AND I KNEW I WOULDN'T LET HER GET ME TWICE. SHE APPROACHED THE SAME ENTRANCE DOOR AND AS SHE OPENED IT, I APPROACHED HER AND IDENTIFIED MYSELF AS SECURITY. SHE TRIED TO IGNORE ME AND I GRABBED A HOLD OF HER JACKET. I ORDERED HER TO REMOVE THE STOLEN LIQUOR. SHE PROCEEDED TO REMOVE 3 BOTTLES OF GREY GOOSE VODKA FROM HER JACKET. HER SMALL CHILD BEGAN TO CRY AND SQUIRM AROUND. MUCH TO MY SHOCK, AS THE CHILD MOVED, I HEARD BOTTLES CLANK. I LOOKED AT HER AND TOLD HER TO TAKE THE LIQUOR OUT OF THE BABY'S JACKET TOO. SHE REMOVED ANOTHER 3 BOTTLES OF GREY GOOSE FROM THE BABY'S JACKET. I TOLD HER TO COME WITH ME TO THE OFFICE. SHE SAID THT SHE CAN'T DO THAT. I ADVISED HER THAT THIS IS NOT AN OPTION AND TOLD HER TO WALK AS I CONTINUED TO HOLD HER JACKET. I WAS WAITING FOR THE SITUATION TO BECOME PHYSICAL BUT IT DIDN'T. INSTEAD SHE CONTINUED TO VERBALLY RESIST. I PULLED OUT MY CELL PHONE AND DIALED 911. THE POLICE ARRIVED IN ABOUT 15 SECONDS AND ESCORTED HER TO THE SECURITY OFFICE. SHE WAS ARRESTED FOR FELONY SHOPLIFTING AND CHILD ENDANGERMENT.
"EARLY MORNING THROW DOWN BEFORE BREAKFAST"(87)
TOTAL RECOVERY=$1,364.07
ARREST WARRANTS ISSUED

WHILE IN ONE OF OUR STORES ONE DAY, WE WERE ALERTED TO LARGE QUANTITIES OF MISSING CIGARETTES AND LIQUOR FROM BEHIND THE COUNTER. WE REVIEWED SURVEILLANCE VIDEO AND DISCOVERED A SUSPECT WHO WALKED INTO THE STORE AT 6:00AM AND STEPPED BEHIND THE COUNTER BEFORE ANY EMPLOYEES BEGAN WORKING THERE. THE OFFENDER GRABBED A GARBAGE BAG AND FILLED IT WITH VERY LARGE QUANTITIES OF CIGARETTES AND 4 BOTTLES OF LIQUOR AS WELL AND THEN LEFT THE STORE WITH IT UNINTERRUPTED.


MY PARTNER, GREG AND I BEGAN SETTING UP EARLY MORNING SURVEILLANCE ON THAT STORE IN CASE THE SUSPECT RETURNED TO STEAL AGAIN. THE FIRST DAY SHOWED NO RESULTS, BUT THE SECOND DAY, WHILE I WAS WATCHING THE PARKING LOT FROM MY CAR, I OBSERVED A POTENTIAL SUSPECT ENTER THE STORE. AS HE ENTERED THE STORE, MY PARTNER VIEWED HIM ON THE CAMERAS FROM THE MANAGER'S OFFICE AND CONFIRMED TO ME VIA CELL PHONE THAT IT APPEARED TO BE OUR GUY. WE WAITED AS THE SUSPECT WANDERED THE STORE A LITTLE BIT AND THEN PROCEEDED TO THE DRUG SIDE COUNTER WHERE MY PARTNER ADVISED ME THAT HE WALKED BEHIND IT. I IMMEDIATELY HUNG UP THE PHONE WITH GREG AND CALLED 911 ON MY CELL TO START THE POLICE DEPARTMENT. I FILLED IN THE 911 DISPATCHER AS TO WHAT WE WERE DEALING WITH AS SHE SENT THE POLICE. I CONTINUED TO STAY IN THE LOT AND WALK AS CASUALLY AS I COULD SO AS NOT TO AROUSE THE SUSPICION OF A POSSIBLE LOOKOUT AND ALSO SO AS NOT TO MESS UP THE APPREHENSION OF THIS OFFENDER IN THE EVENT THAT HE SHOPLIFTED AGAIN. INSIDE THE STORE, THE SUSPECT GRABBED A BOX OF DIAPERS FROM A PALLET ON THE SALESFLOOR THAT WAS WAITING TO BE PUT OUT. HE DUMPED THE DIAPERS ON THE FLOOR AND BROUGHT THE EMPTY BOX BEHIND THE DRUG COUNTER. HE FILLED THE BOX WITH 169 PACKS OF CIGARETTES AND FINISHED BY CONCEALING 4 BOTTLES OF HENNESSY IN HIS COAT. THE SUSPECT THEN EXITED THE STORE BY UNLOCKING THE ENTRANCE DOOR AND WALKING OUTSIDE. I WAS STILL IN THE LOT TRYING TO UPDATE THE 911 DISPATCHER ON THE SITUATION IN PROGRESS. SUDDENLY, ON THE OTHER SIDE OF THE STORE I OBSERVED GREG FIGHTING WITH THE OFFENDER AND THE GUY PULLING HIM INTO THE PARKING LOT AS HE TRIED TO FREE HIMSELF FROM GREG'S GRASP. AS THE STRUGGLE RAGED, A BOTTLE OF HENNESSY SLIPPED FROM THE OFFENDER'S COAT AND SHATTERED ON THE GROUND. I HUNG UP THE PHONE WITH 911 AND WITH A RUNNING START, I TACKLED THE SUSPECT TO THE GROUND. I IMMEDIATELY FACED A FIERCE STRUGGLE FROM A GUY THAT WAS LIKELY EXTREMELY HIGH ON DRUGS. I WRAPPED THE SUSPECT IN A REVERSE HEADLOCK AND GREG TRIED TO KEEP HIS FLAILING ARMS STILL SO THAT WE COULD APPLY THE HANDCUFFS. THE OFFENDER CONTINUED TO STRUGGLE WITH US AS WE SLID ACROSS A ROCK SALT COVERED PARKING LOT. JUST WHEN WE STARTED TO GET HIM TO STAY STILL, A MINI VAN CAME DRIVING UP AND STOPPED NEXT TO THE STRUGGLE. THE DOOR OPENED AND THE DRIVER APPEARED AND YELLED AT US TO LET HIM GO AND YELLED AT HIM TO GET IN THE CAR. I YELLED BACK THAT WE WERE LOSS PREVENTION AND TOLD HIM TO LEAVE. THIS GUY, CONTINUED TO YELL AT US AND THE SHOPLIFTER BEGAN YELLING AT THE DRIVER "GET THE GUN, GET THE GUN, GET THE GUN!" ALTHOUGH I FIGURED THAT THIS GUY WAS BLUFFING, WE DIDN'T TAKE ANY CHANCES AND BOTH OF US BEGAN FOCUSING ON THE DRIVER. HE STEPPED OUT OF THE CAR AND CONTINUED TO YELL AT US TO LET HIM GO. THIS WAS THE DISTRACTION THAT THE SHOPLIFTER NEEDED TO BREAK MY HOLD ON HIM. I ROLLED BACK AND HE JUMPED TO HIS FEET AND BEGAN FIGHTING WITH GREG AGAIN. I GRABBED THE SHOPLIFTER'S LEGS AND TRIED TO PULL HIM BACK DOWN TO THE GROUND. AFTER AN UNSUCCESSFUL ATTEMPT AT THAT, I ROSE TO MY FEET AND RAN TO ASSIST GREG AGAIN AS THE SHOPLIFTER BEGAN TAKING SWINGS AT HIM. AT THIS POINT, THE FIGHT MADE IT TO THE MINI VAN AND GREG AND I MADE THE DECISION TO BACK OFF THE FIGHT. THE SHOPLIFTER, WHO WAS NO LONGER WEARING HIS WINTER COAT OR SWEATER, JUMPED INTO THE VAN AND IT SPED FROM THE PARKING LOT. AS THEY HIT THE STREET, THE POLICE DEPARTMENT ARRIVED AND PULLED A POLICE CRUISER IN FRONT OF THE GETAWAY VAN, THE DRIVER BLEW PAST THE CRUISER AND SPED THROUGH A RED LIGHT. TWO ADDITIONAL POLICE CRUISERS CHASED THE BAD GUYS DOWN THE STREET AS THEY SPED THROUGH RED LIGHT AFTER RED LIGHT. DUE TO POLICE DEPARTMENT SAFETY REGULATIONS, THE PURSUIT WAS TERMINATED BY THE WATCH COMMANDER. THE SUSPECTS FLED THE SCENE WITHOUT ANY STOLEN MERCHANDISE.

TWO WEEKS LATER, GREG AND I IDENTIFIED THE SUSPECTS FROM A PHOTO LINE-UP AND ARREST WARRANTS WERE OBTAINED FOR BOTH OFFENDERS.
"BULL IN A GROCERY STORE"(86)
TOTAL RECOVERY=$260.00
ARRESTED FOR SHOPLIFTING
WHILE IN THE OFFICE LOOKING THROUGH THE ONE WAY MIRROR, I SPOTTED A GUY WITH AN EMPTY SHOPPING CART PACING THE SODA AISLE SUSPICIOUSLY. HE ADDED 2 CASES OF SODA TO THE CART AND THEN WALKED TO THE END OF THE AISLE BUT AS HE DID SO, HE LOOKED DOWN AT MY RED BULL ON THE SHELF AND THEN KEPT WALKING. THIS RAISED MY RED FLAGS SINCE I HAD AN ATTEMPTED SHOPLIFTING INCIDENT FOR RED BULL EARLIER IN THE DAY. I WATCHED THE GUY AS HE WALKED AROUND FOR A WHILE AND THEN LOW AND BEHOLD, HE RETURNED TO THE POP AISLE. HE ADDED ANOTHER CASE OF SODA TO THE CART AND THEN AFTER A QUICK LOOK AROUND HE WENT ON A MAD RUSH GRABBING 12 PACKS OF RED BULL AND THROWING THEM IN THE CART. CASE AFTER CASE HE DROPPED THEM IN THE CART UNTIL THE SHELF WAS EMPTY. BY THIS TIME, I WAS ALREADY ON THE PHONE WITH 911 CONTACTING THE POLICE DEPARTMENT. THE SUSPECT PUSHED THE FULL CART TO THE OTHER SIDE OF THE STORE AND I RAN DOWN THE STAIRS AND WATCHED HIM THROUGH A DOOR ONE WAY MIRROR. HE PULLED A U-TURN BY THE FRONT DOOR AND PUSHED THE CART OUT THE DOOR. I APPROACHED HIM AND IDENTIFIED MYSELF AS SECURITY. HE THREW THE CART AT ME AND TOOK OFF RUNNING. I HANDED THE CART TO AN EMPLOYEE AND FOLLOWED HIM IN THE LOT AS HE RAN FULL SPEED TO THE BACK OF THE LOT. HE DOVE INTO A GETAWAY CAR AND THE DRIVER STEPPED ON IT AND WENT FROM ZERO TO 70. HE FLEW THROUGH THE LOT AND I SHOUTED INTO MY CELL PHONE HIS DIRECTION OF TRAVEL AND VEHICLE INFORMATION. HE FLEW AROUND TO THE BACK OF THE LOT AND SPED TOWARDS THE EXIT AT A VERY HIGH RATE OF SPEED. RIGHT BEFORE HE MADE IT TO THE EXIT, I HEARD A SIREN AND THE POLICE CUT OFF THE SHOPLIFTERS EXIT. THE OFFICER JUMPED OUT OF HIS CAR AND YELLED "FREEZE, POLICE!!!!" THE SUSPECTS SURRENDERED AND WITHIN A MINUTE THEIR VEHICLE WAS SURROUNDED BY OFFICERS. THEY PULLED THE SUSPECTS OUT OF THE CAR AND ARRESTED THEM BOTH FOR SHOPLIFTING. THE OFFICERS ALSO RECOVERED A HYPODERMIC NEEDLE FROM THE VEHICLE. THEY WERE TRANSPORTED TO THEIR NEW HOME IN JAIL AND I RECOVERED MY MERCHANDISE AND RETURNED IT TO THE SHELF.

"LIQUOR THIEF HITS THE WALL"(85)
TOTAL RECOVERY=$180.00
ARRESTED FOR SHOPLIFTING

WHILE ROAMING AROUND AS USUAL, I SPOTTED A GUY IN LIQUOR IN HIS MID TWENTIES TALKING TO THE LIQUOR CLERK. I STOOD NEARBY AND HEARD HIM ASKING THE LIQUOR CLERK WHERE THE CHEAP VODKA WAS AND STATED THAT HE WAS HAVING A BIG PARTY. THE LIQUOR CLERK SHOWED HIM AND WALKED AWAY. I WATCHED IN HIDING AS THIS GUY BEGAN EMPTYING MY ENTIRE SHELF OF VODKA INTO HIS CART. THIS WAS A TOTAL OF 18 BOTTLES OF VODKA. HE THEN ADDED 2 BOTTLES OF CANADIAN MIST AND LEFT THE DEPARTMENT WITH THE SHOPPING CART. HE WANDERED THE STORE AND I POSED AS A CUSTOMER AND ALSO HID BEHIND VARIOUS THINGS AS I FOLLOWED. HE GRABBED 2 FROZEN PIZZAS AND PLACED THEM STRATEGICALLY ON BOTH OF THE SIDES OF THE CART. HE GRABBED A CASE OF COKE AND PLACED THAT IN THE FRONT OF THE CART. BETWEEN THE PIZZAS AND THE COKE, THE LIQUOR WAS ALMOST INVISIBLE TO PASSERBYERS. HE STOOD NEAR THE FRONT DOOR WATCHED THE AREA AND TIMED IT PERFECTLY AND THEN QUICKLY PUSHED THE CART OUT THE FRONT DOOR. I RAN UP BEHIND HIM AND GRABBED HIM BY THE SHIRT. I IDENTIFED MYSELF AS SECURITY AND INVITED HIM TO STEP INSIDE. HE UNLEASHED AN ARSENAL OF EXCUSES INCLUDING THAT I DIDNT GIVE HIM A CHANCE TO PAY AND HE WAS GETTING HIS MONEY FROM HIS CAR. I WALKED HIM TOWARDS THE OFFICE DOOR AND HE CONTINUED THE EXCUSES AND THEN ASKED ME IF I COULD TAKE MY HANDS OFF OF HIS SHIRT. I TOLD HIM THAT I CANNOT AND TOLD HIM TO BE COOL AND WALK WITH ME TO THE OFFICE. AS WE NEARED THE DOOR HE TRIED TO THROW HIS BODY FREE OF MY GRASP AND RUN. HE SWUNG AND FLAILED HIS ARMS AROUND AND TRIED TO FREE HIMSELF. I YANKED HIM BACK IN MY DIRECTION AND THEN SLAMMED HIM INTO THE DVD RENTAL MACHINE AT THE FRONT OF THE STORE. WE WERE SURROUNDED BY SEVERAL CUSTOMERS AND A FIREMAN THAT SAW WHAT WAS HAPPENING AND RADIOED THE POLICE FOR ME. THE GUY CONTINUED TO YELL AND PROTEST AND I HELD HIM AGAINST THE RENTAL MACHINE, I YELLED AT HIM AND ORDERED HIM TO GET DOWN ON THE GROUND. HE PROTESTED MORE AND I FORCED HIM TO HIS KNEES ON THE FLOOR. HE MOVED HIS HANDS AND PLACED THEM ON THE ELECTRIC WHEEL CHAIR AND I SLAPPED THE HANDCUFFS ON HIM AND CUFFED HIM BEHIND HIS BACK. I STOOD HIM UP AND HELD HIM THERE UNTIL THE POLICE ARRIVED AND TOOK HIM INTO CUSTODY.
"DID THIS GUY PASS THE BAR EXAM???"(84)
TOTAL RECOVERY=$18.99
ARRESTED FOR SHOPLIFTING

WHILE PADDING AROUND THE STORE, I SPOTTED A GUY IN THE LIQUOR DEPARTMENT THAT LOOKED SUSPICIOUS. ON THIS DAY I WAS PUSHING A CART FULL OF STUFF AROUND AND WALKING WITH A SLIGHT LIMP (A WOULD-BE THIEF IS LIKELY TO DISMISS A PERSON AS BEING SECURITY IF THEY THINK THEY HAVE A MEDICAL CONDITION). THE SUSPECT HELD A BASEBALL CAP IN HIS HAND THAT WAS ALSO FROM OUR STORE. HE SELECTED A 1.75 LITER BOTTLE OF BACARDI RUM AND EXITED THE DEPARTMENT. HE WALKED TO THE FRONT END AND I FOLLOWED WITH MY CART AND MY LIMP. HE STOOD IN LINE BRIEFLY ON THIS BUSY DAY AND THEN SLOWLY PLACED THE BASEBALL CAP OVER THE TOP OF THE BOTTLE TO HIDE IT AND WALKED RIGHT OUT OF THE STORE. I KILLED MY LIMP AND RAN OUT AFTER HIM WHERE I STOPPED HIM AND ESCORTED HIM TO THE OFFICE. IN THE OFFICE, HE BEGAN PLAYING 20 QUESTIONS WITH ME BY ASKING ME IF HE WAS GOING TO JAIL, HOW MUCH HIS BOND WOULD BE, WHETHER HE WOULD SEE A JUDGE TODAY. NEEDLESS TO SAY, IT WAS OBVIOUS TO ME THAT THIS GUY HAS DONE THIS BEFORE BECAUE HE SEEMED TO KNOW HIS WAY AROUND THE COURTROOM. HE THEN BEGAN CUSSING AND SWEARING AT HIMSELF AND SAID THAT HE SAW ME IN THE STORE AND HE SHOULD HAVE KNOWN THAT I WAS SECURITY. THE POLICE ARRIVED AND THE SUSPECT WAS PLACED UNDER ARREST AND ESCORTED OUT WITHOUT INCIDENT.
"WITH FRIENDS LIKE THAT...."(83)
TOTAL RECOVERY=$10.99
RELEASED/PERSONA NON GRATA FROM COMPANY PROPERTY

WHILE WORKING A STORE THAT IS KNOWN FOR SHOPLIFTING ACTIVITY, I SPOTTED 3 GUYS WALK INTO THE LIQUOR DEPARTMENT THAT WERE CLEARLY UNDER AGE. I WALKED TO THE MANAGER'S OFFICE THAT OVER LOOKED THE DEPARTMENT, CROUCHED DOWN AND HID BEHIND THE GLASS. THE TRIO BEGAN PICKING UP AND ADMIRING DIFFERENT BOTTLES OF LIQUOR. I WATCHED AS 2 OF THE GUYS WERE TALKING TO THE ONE AND POINTING AT DIFFERENT BOTTLES. WITH A PAT ON HIS BACK, 2 OF THE GUYS EXITED THE STORE. I COULD ALREADY TELL THAT THIS GUY HAD BEEN PUT UP TO THIS. HE PACED THE AISLE NERVOUSLY AS IF UNSURE HOW TO GO ABOUT IT. HE PICKED UP A BOTTLE AND MOVED TO THE NEXT AISLE IN LIQUOR AND PRESSED HIS BODY AND THE LIQUOR BOTTLE UP AGAINST A DISPLAY. AFTER TAKING A LOOK AROUND, HE LIFTED HIS SHIRT AND TRIED TO CONCEAL THE BOTTLE BUT THEN REMOVED IT CLEARLY IN FEAR AND DUE TO A LACK OF EXPERIENCE. HE WALKED TOWARDS THE BACK AND FINALLY CONCEALED THE BOTTLE IN HIS WAISTBAND AND PULLED HIS SHIRT OVER IT. I EXITED THE OFFICE, RAN UP THE BACK AISLE AND FOLLOWED THE SUSPECT AS HE WALKED THROUGH THE STORE. HE WALKED TO THE FRONT AND EXITED THE STORE WHERE I APPROACHED HIM, PLACED MY HAND ON HIS SHOULDER AND IDENTIFIED MYSELF AS SECURITY. HE LOOKED AT ME LIKE A DEER IN HEADLIGHTS AND IMMEDIATELY SURRENDERED THE BOTTLE. I TOOK HIM INTO CUSTODY. IN THE OFFICE, HE WAS IDENTIFIED AND DETERMINED TO BE 19 YEARS OF AGE. SINCE I COULD TELL THAT HE WAS A NEWBIE, I PLACED THE FEAR OF GOD INTO HIM AND WARNED HIM OF HIS CRIMINAL FUTURE IF HE DOESN'T STOP THIS NOW. HE SEEMED APOLOGETIC AND SCARED AND BEGGED ME NOT TO CALL THE POLICE, I BANNED HIM FROM THE STORE AND ESCORTED HIM OUT.
"BEWARE OF LAWNMOWERS"(82)
TOTAL RECOVERY=$8.99
RELEASED/PERSONA NON GRATA FROM COMPANY PROPERTY
I WAS WALKING THE STORE AND KEEPING A SHARP LOOKOUT IN LIQUOR. IT SEEMED THAT STORE EMPLOYEES WERE FINDING EMPTY PLASTIC BOTTLES OF CHEAP VODKA BEING LEFT IN THE STORE OVER THE PAST WEEK. I SPOTTED A MAN WALK INTO LIQUOR AND SELECT A PLASTIC BOTTLE OF THE EXACT TYPE OF VODKA THAT WAS BEING STOLEN. I FOLLOWED THIS GUY INTO THE MIDDLE AISLE WHERE HE FOUND A SHADY AREA AND STARTED TO OPEN THE BOTTLE. AS I WATCHED HIM, I WALKED AND PERHAPS I SHOULD HAVE BEEN WATCHING WHERE I WAS WALKING INSTEAD OF JUST HIM BECAUSE I CRASHED INTO A PLASTIC TOY LAWNMOWER THAT WAS IN THE TOY AISLE AND IT FELL OFF THE SHELF AND MADE A LOUD CRASH. I THOUGHT FOR SURE I WAS BURNED BUT THIS GUY WAS DETERMINED AND ALSO DRUNK, SO HE WALKED OVER TO THE GROCERY SIDE OF THE STORE WITH THE BOTTLE. I HID BEHIND AN ENDCAP AND WATCHED HIM CONCEAL THE BOTTLE IN HIS POCKET AND HEAD TOWARDS THE FRONT OF THE STORE. I WAS ABLE TO WALK DIRECTLY BEHIND THIS GUY UNDETECTED SINCE HE WAS INTOXICATED AND I FOLLOWED HIM TO THE EXIT WHERE I PLACED MY HAND ON HIS SHOULDER AND IDENTIFIED MYSELF AS LOSS PREVENTION. I RETRIEVED THE BOTTLE OF VODKA AND ESCORTED HIM TO THE OFFICE. THE SUSPECT PRESENTED ME WITH AN ID FROM THE LOCAL HOMELESS SHELTER AND I WROTE HIM UP. I QUESTIONED THE SUSPECT REGARDING THE OTHER BOTTLES OF VODKA AND THE MAN STATED THAT HIS FRIEND ALSO COMES IN TO THE STORE AND STEALS THESE BOTTLES. THIS, HOWEVER, WAS THIS MAN'S FIRST TIME (Yeah right!!!). I TOLD THIS SUSPECT THAT I WOULD RELEASE HIM TODAY, HOWEVER, I GAVE HIM A STERN WARNING THAT HE IS BANNED FROM THE STORE AND ALSO TO SPREAD THE WORD THAT THE NEXT TIME I CATCH SOMEBODY STEALING THIS BRAND OF BOOZE THEY ARE GOING TO JAIL. HE STATED THAT HE UNDERSTOOD AND I ESCORTED HIM OUT.

TWO DAYS LATER, THE SAME MAN RETURNED AND STORE MANAGEMENT CAUGHT HIM FOR STEALING THE SAME BOTTLE AND HE WENT TO JAIL!!!!

"FOOL ME TWICE?? I DON'T THINK SO"(81)
TOTAL RECOVERY=$1.99 RELEASED/BANNED
AS I WALKED THE STORE, I SPOTTED A MAN WALK OUT THE ENTRANCE DOOR SUSPICIOUSLY AS IF IN A HURRY TO GET OUT OF THE STORE. I FOLLOWED THE SUSPECT OUT TO WATCH HIM AND HE WALKED ACROSS THE FRONT OF THE STORE ALL THE WAY TO THE OTHER SIDE WHERE HE GRABBED HIS BIKE AND RODE AWAY. I DID NOT HAVE PROBABLE CAUSE TO MAKE A STOP AND SO I WATCHED HIM WALK AWAY. TEN MINUTES LATER, I SPOTTED THAT SAME SUSPECT BACK IN THE STORE AT THE DELI DEPARTMENT. THE DELI ASSOCIATE BAGGED HIM SOME FRIED CHICKEN AND HE LEFT THE COUNTER. I FOLLOWED THE SUSPECT AS HE CUT AROUND THE BACK OF THE STORE AND THEN WALKED UP AN AISLE. I WATCHED THE SUSPECT FOR CONCEALMENT OF THE CHICKEN AND HE DIDN'T DO IT. HE ROUNDED THE CORNER AT THE FRONT OF THE STORE AND I RAN UP THE AISLE QUICKLY TO CATCH UP TO HIM. AS I WALKED AROUND THE CORNER HE WAS STANDING AT THE ENTRANCE DOOR THAT HE EXITED LAST TIME WITH THE CHICKEN STILL IN HIS HAND. I WALKED PAST HIM AND HE WAS CONVINCED HE WAS SAFE AND EXITED THROUGH THE ENTRANCE DOOR. I STOPPED HIM AND IDENTIFIED MYSELF AS SECURITY. I ESCORTED THE SUSPECT TO THE OFFICE. IN CUSTODY THE SUSPECT WAS UNCOOPERATIVE AND REFUSED TO ALLOW ME TO DO A PAT-DOWN SEARCH. HE WAS VERY JUMPY AND POSSIBLY UNDER THE INFLUENCE OF NARCOTICS. I WAS LEFT WITH A CHOICE AT HAND. EITHER CALL THE POLICE AND HAVE THIS GUY ARRESTED FOR A BAG OF CHICKEN OR JUST KICK HIM OUT. I DECIDED TO JUST BAN HIM FROM THE STORE AND ESCORTED HIM OFF THE PROPERTY.

"OFFICER NEEDS ASSISTANCE"(80)
TOTAL RECOVERY=$34.99
ARRESTED (SHOPLIFTING/ASSAULT/RESISTING/OBSTRUCTION)
WHILE ON THE SURVEILLANCE CAMERAS, I OBSERVED A MALE SUSPECT SELECT AND CONCEAL A BOTTLE OF TEQUILA IN THE LIQUOR DEPARTMENT. HE MADE HIS WAY TO THE FRONT OF THE STORE AND EXITED AS I RAN FROM THE OFFICE AND BEAT HIM OUTSIDE. I CONFRONTED HIM AND IDENTIFIED MYSELF AS SECURITY. THE SUSPECT SURRENDERED THE BOTTLE OF BOOZE, BUT RESISTED VERBALLY BY REFUSING TO ACCOMPANY ME TO THE OFFICE. AFTER I TALKED TO HIM FURTHER, I CONVINCED HIM TO ACCOMPANY ME TO THE OFFICE. ONCE IN THE OFFICE, I WAS JOINED BY A FEMALE ASSOCIATE FROM THE DRUG SIDE. AS I WROTE THE SUSPECT UP I ASKED THE FEMALE WITNESS TO CALL A MALE MANAGER FROM THE GROCERY SIDE TO TAKE OVER AS WITNESS. THE REASON I MADE THIS REQUEST WAS BECAUSE THE GUY WAS CLEARLY INTOXICATED AND I WAS A LITTLE ON EDGE FROM HIS BODY LANGUAGE. I DECIDED TO GET MY BACK-UP ON HAND JUST IN CASE. THE MANAGER TOOK OVER AS WITNESS AND I ADVISED THE SUSPECT THAT HE IS UNDER ARREST FOR SHOPLIFTING. EVERYTHING WENT SMOOTHLY AS HE BEGAN WEEPING AND APOLOGIZING FOR WHAT HE DID. I PUT THE CALL IN TO THE POLICE AS "SHOPLIFTER HOLDING/NO PROBLEMS WITH THE SUSPECT". THE THREE OF US SAT THERE AND WAITED PATIENTLY FOR THE POLICE TO ARRIVE. AS WE WAITED, THE SUSPECT BEGAN GETTING RESTLESS AND SHOUTED AT US "WHERE ARE THE POLICE?" I CALMLY ADVISED THE SUSPECT THAT I CANNOT ANSWER THAT QUESTION BECAUSE I AM NOT SURE HOW BUSY THEY ARE TONIGHT. THAT SATISFIED THE SUSPECT TEMPORARILLY UNTIL HE STARTED GETTING ANGRY AGAIN AND DEMANDED THAT I CALL THE POLICE AND TELL THEM TO GET HERE NOW. I TOLD HIM THAT HE WILL HAVE TO RELAX AND JUST WAIT. THE SUSPECT YELLED MORE AND LEAPT FROM THE CHAIR HE WAS SITTING IN. THE MANAGER AND I GOT UP AS WELL AND REPEATEDLY ASKED THE SUSPECT TO SIT DOWN. AT THIS POINT, THE SUSPECT HAD UNDERGONE A FULL MOOD SWING AND WAS SHOUTING AT US THAT WE ALL THINK WE ARE BETTER THAN HIM JUST BECAUSE HE STEALS. I ORDERED THE SUSPECT TO SIT DOWN OR ELSE I WOULD HANDCUFF HIM. AT THIS POINT HE SAID "YOU THINK YOU GOT SOMETHING GOOD? WELL, I GOT SOMETHING BETTER; YOU WANNA SEE IT?" WHILE SAYING THIS HE REACHED BEHIND HIM AS IF HE WAS GOING TO PULL A WEAPON ON US. I OFFERED TO CALL THE POLICE FOR THE SUSPECT AND HE SAID "YEAH, DO IT". I GRABBED MY CELL PHONE AND CALLED IN THAT THE SUSPECT WAS RESISTING AND I NEEDED HELP. AS I HUNG UP THE PHONE THE SUSPECT GRABBED THE BOTTLE OF TEQUILA HE WAS TRYING TO STEAL. THE MANAGER TRIED TO TAKE IT FROM HIM AND THE SUSPECT TOOK A BATTER'S UP POSITION WITH THE BOTTLE. HE YELLED AT THE MANAGER AND I AND ASKED IF WE WANTED TO FIGHT. HE YELLED THAT HE WILL TAKE US BOTH ON. THE MANAGER AND I CONTINUED TO TRY AND VERBALLY TALK THIS GUY DOWN AND GET HIM TO PUT DOWN THE BOTTLE. HE REFUSED AND THE SITUATION WAS OUT OF CONTROL. THE FIRST POLICE OFFICER ARRIVED AND ENTERED THE OFFICE WHILE THE SUSPECT WAS STILL HOLDING THE BOTTLE. THE OFFICER OPENED HIS NIGHT STICK AND ALSO TOOK A BATTER'S UP POSITION WITH THE SUSPECT. THE OFFICER ORDERED THE MAN THREE TIMES TO PUT DOWN THE BOTTLE AND THE SUSPECT REFUSED. AFTER THE FOURTH ORDER THE SUSPECT PLACED THE BOTTLE DOWN AND THE OFFICER BROUGHT THE SUSPECT TO HIS KNEES. ANOTHER OFFICER CAME IN AND THE 2 OF THEM BEGAN TRYING TO CUFF THE SUSPECT BUT HE DECIDED TO RESIST AGAIN. HE STRUGGLED WITH THE OFFICERS FROM A HANDS AND KNEES POSITION. I GRABBED THE SUSPECT'S ANKLES AND PULLED HIS LEGS OUT FROM UNDERNEATH HIM SO HE WAS ON HIS STOMACH AND THEN WRAPPED HIS LEGS UP. THE OFFICERS WRAPPED UP HIS HANDS AND CUFFED HIM AS THE SUSPECT YELLED UNCONTROLLABLY. THE SUSPECT CONTINUED TO MOUTH OFF TO THE POLICE AS THEY SAT HIM BACK IN THE CHAIR AND A THIRD OFFICER ARRIVED. THE SUSPECT REFUSED TO GIVE UP HIS NAME AND YELLED THAT HE DOESN'T CARE WHAT HAPPENS TO HIM. THE OFFICERS GRABBED HIM AND PICKED HIM UP FROM THE CHAIR AND STARTED TO WALK HIM OUT. HE SUDDENLY KICKED HIS LEG OUT AND TRIPPED AN OFFICER. THE OFFICERS SLAMMED HIM INTO THE FILING CABINET AND SHOVED HIM AGAINST THE WALL AND REGAINED CONTROL OF THIS DRUNKEN FOOL. THEY PICKED HIM UP AND FORCED HIM DOWN THE STAIRS TO THE GROUND LEVEL. THE OFFICERS WALKED THE SUSPECT OUT AND PUT HIM IN THE PADDY WAGON. THE SUSPECT YELLED FROM INSIDE THE WAGON AND BANGED HIS HEAD OFF THE WALL. I FILED THE PAPERWORK WITH THE OFFICERS AND SIGNED COMPLAINTS FOR SHOPLIFTING AND ASSAULT. THE OFFICERS CHARGED HIM WITH RESISTING AND OBSTRUCTION OF JUSTICE AND THEY TOOK HIM INTO CUSTODY. WHEN I COMPARED PAPERWORK WITH THE POLICE I NOTICED A STRANGE INCONSISTENCY. THIS GUY WAS SO DRUNK AND OUT OF IT THAT HE GAVE ME A FALSE FIRST NAME AND FALSE MIDDLE INITIAL. HOWEVER, HE GAVE ME A CORRECT LAST NAME, ADDRESS AND TELEPHONE NUMBER. WELL FOLKS, THAT'S WHAT TOO MUCH BOOZE DOES TO YOU.

"79 AND STILL LIFTING"(79)
TOTAL RECOVERY=$13.50 RELEASED/BANNED
AFTER FINISHING AUDITS IN A DIFFERENT STORE, I PROCEEDED TO THE SALESFLOOR AND WALKED AROUND TO FINISH MY SHIFT. THE FIRST THING I SPOTTED WAS AN ELDERLY WOMAN WHO LOOKED LIKE SHE HAD MUCH DIFFICULTY WALKING. IT REALLY CAUGHT MY ATTENTION WHEN THIS NICE LADY THREW AN EMPTY MAKE-UP PACKAGE UP ON THE SHELF. UPON SEEING THIS, I WALKED UP THE AISLE AND STOOD NEXT TO HER ADMIRING THE MERCHANDISE THAT I HAVE LOOKED AT A MILLION TIMES. AFTER SCOPING ME OUT, THE LADY WALKED UP THE AISLE AND NEAR THE END, HER LEFT HAND CAME BACK AND CONCEALED THE MAKE-UP IN HER LEFT POCKET. I FOLLOWED THE SUSPECT AS SHE SHOPPED FOR 45 MINUTES. WHEN SHE MADE IT BACK TO THE DELI, SHE HAD THE STAFF PREPARE HER A PACKAGE OF HAM.WITH THAT ITEM IN HER CART, SHE WALKED UP THE AISLE TOWARDS THE FRONT. WITHOUT LOOKING BACK, SHE REACHED BEHIND HER AND CRAMMED THE POUND OF HAM IN HER RIGHT POCKET. SHE PROCEEDED UP FRONT AND STOOD IN LINE WITH HER CART FULL OF GROCERIES. I WALKED OUTSIDE AND CHILLED OUT BY THE BUILDING AND WAITED FOR HER TO FIINISH PAYING FOR HER GROCERIES. SHE THEN TURNED HER CART AND EXITED THE STORE IN MY DIRECTION. I MET HER IN THE FOYER WITH MY ID OUT AND IDENTIFIED MYSELF AS A LOSS PREVENTION AGENT. I ASKED HER TO REMOVE THE HAM FROM HER POCKET AND SHE COMPLIED. I THEN ASKED HER TO REMOVE THE MAKE-UP FROM HER LEFT POCKET AND SHE COMPLIED. I STARTED TO WALK HER INSIDE THE STORE AND WATCHED CLOSELY AS SHE DUG IN HER POCKET AGAIN. SHE REMOVED A CHEAP 44 CENT PACKAGE OF TURKEY AND THREW IT IN HER GROCERY BAGS. I GRABBED THAT AND ADDED IT TO HER STASH. ONCE INSIDE, I REALIZED THAT I WAS IN A DIFFICULT SITUATION BECAUSE THIS STORE HAD NO GROUND LEVEL OFFICES THAT I COULD ESCORT THIS LADY TO. AGAINST ALL BETTER IDEAS, I ESCORTED HER TO THE RECEIVING AREA AND SAT HER DOWN IN A CHAIR. I WROTE HER UP ON A PIECE OF PAPER SINCE I DID NOT HAVE ANY COMPANY FORMS ON ME. I COLLECTED THE STOLEN MERCHANDISE AND BANNED HER FROM COMPANY PROPERTY. I ESCORTED HER TO THE EXIT.

***SILENT SHAKEDOWN***
"RECOMMENDED BY 4 OUT OF 5 DENTISTS"(78)
TOTAL RECOVERY=$917.58
I WAS WORKING THE UPPER CLASS SIDE OF TOWN ON SPECIAL ASSIGNMENT IN AN ATTEMPT TO SOLVE THEIR RECENT SHOPLIFTING PROBLEMS. WHILE CRUISING AROUND, I SAW A STORE HAND BASKET THAT WAS LEFT AT AN END CAP. UPON CHECKING THE CONTENTS, I FOUND 4 ELECTRIC TOOTHBRUSHES INSIDE. SINCE I KNEW THAT THESE WERE AN EXPENSIVE AND HIGH THEFT ITEM, I CONTINUED WALKING AND FOUND A GOOD VANTAGE POINT TO MAINTAIN SURVEILLANCE ON THE BASKET. I WAITED FOR ABOUT 15 MINUTES AND THEN GAVE UP AND BROUGHT THE BASKET TO THE OFFICE TO WRITE UP AS A RECOVERY LATER IN THE DAY. I RETURNED TO THE FLOOR AND CONTINUED WALKING AROUND. APPROXIMATELY 45 MINUTES LATER, A MALE SUSPECT ENTERED THE STORE WITH A BASEBALL CAP ON. MY RED FLAGS WENT UP WHEN HE PROCEEDED DIRECTLY TO WHERE THE HANDBASKET HAD BEEN LEFT AND ALSO TO WHERE I WAS STANDING ADMIRING A BOTTLE OF CHEAP WINE. THE SUSPECT MADE A PASS BY ME AND THEN MADE A U-TURN AND CAME BACK. TO MY SURPRISE, HE TURNED DIRECTLY UP THE ELECTRIC TOOTHBRUSH AISLE. I WANTED TO CUT HIM OFF IF HE WAS PLANNING ANOTHER GRAB N' RUN AND I IMMEDIATELY RAN TO THE FRONT OF THE STORE. I NOTICED WAY TOO LATE THAT THERE WAS A FEMALE SUSPECT CROUCHED IN THE FOYER WAITING FOR HIM AND AS SOON AS SHE SAW ME RUN, SHE RECOGNIZED ME AS BEING LOSS PREVENTION. SHE BRUSHED BACK HER HAIR AND CASUALLY WALKED IN TO THE STORE. I ROUNDED THE CORNER QUICKER THAN HER AND SPOTTED THE SHOPLIFTER CARRYING 4 MORE ELECTRIC TOOTHBRUSHES TO THE FRONT OF THE STORE. SHE STEPPED IN FRONT OF ME AND ON CUE, HE TURNED AROUND AND DITCHED THOSE TOOTHBRUSHES. THE DUO EXITED THE STORE EMPTY HANDED AND THEIR LICENSE PLATE NUMBER WAS HANDED TO THE POLICE DEPARTMENT FOR FUTURE REFERENCE.
"RETIRED FROM WORK, BUT NOT FROM THEFT"(77)
TOTAL RECOVERY=$6.50 RELEASED/BANNED
WHILE WORKING IN THE UPPER CLASS SIDE OF TOWN, I SPOTTED AN ELDERLY MALE LEAVING THE LIQUOR DEPARTMENT WITH A SHOPPING CART. AS I APPROACHED INCOGNITO, I NOTICED THAT THE BABY SEAT HAD A 24OZ. BOTTLE OF BEER AND 2 SMALL BOTTLES OF WHITE RUSSIANS. THE SUSPECT TURNED UP A GROCERY AISLE AND AS HE WALKED TO THE END OF THE AISLE, HE OPENED HIS JACKET AND PROCEEDED TO CONCEAL ALL 3 BOTTLES IN HIS JACKET POCKETS. A SUDDEN TURN AROUND BY THE SUSPECT LEFT ME SCURRYING BEHIND AN ENDCAP FOR COVER. THE SUSPECT PROCEEDED THROUGH THE MARKET AREA WITH THE NOW EMPTY CART. HE MADE HIS WAY UP TO THE ENTRANCE DOOR AS I WALKED BEHIND HIM FROM A DISTANCE. HE STOPPED AT THE ATM AND BEGAN LOOKING AROUND IN DETAIL TO SEE WHO WAS AROUND HIM AND WHETHER THEY MIGHT BE SECURITY. HE STOPPED HIS GAZE AND FOCUSED ON ME. I WENT INTO ROLEPLAY MODE AND GRABBED A DONUT FROM THE BAKERY AND PLACED IT IN A DONUT BAG. CONVINCED, THE SUSPECT DITCHED THE CART AND LEFT THE STORE THROUGH THE ENTRANCE DOOR. WITH A BURST OF SPEED, I DROPPED THE DONUT AND RAN TO BEAT THE SUSPECT TO THE OTHER SET OF DOORS. I STOPPED HIM IN THE FOYER AND IDENTIFIED MYSELF. THE SUSPECT IMMEDIATELY OFFERED TO RENDER PAYMENT FOR THE STOLEN MERCHANDISE. I ESCORTED HIM TO THE OFFICE. IN CUSTODY, I FILED THE PAPERWORK AND ALSO DETERMINED THAT THIS MAN WAS OVER 70 YEARS OF AGE AND RETIRED FROM A PROMINENT COMPANY. I ESCORTED THE SUSPECT TO THE REGISTER WHERE HE PAID FOR THE STOLEN MERCHANDISE AND BANNED HIM FROM STORE PROPERTY.

***SILENT SHAKEDOWN***
"GANGSTA SHORTIES PLAYING WITH THE BIG BOYS"(76)
TOTAL RECOVERY=$85.86
ON THIS DAY OF SURVEILLANCE, I SPOTTED 2 JUVENILE SUSPECTS WALKING OUT OF THE BACK OF THE ELECTRONICS AISLE LOOKING SUSPICIOUS. I THOUGHT I HAD SAW ONE OF THEM SHOVING SOMETHING IN HIS PANTS AND RAN TO CATCH UP TO THEM. THE SUSPECTS WALKED ACROSS THE MIDDLE OF THE STORE AND AS I FOLLOWED THEM, THEY STARTED EYEING ME SUSPICIOUSLY. I NOTED THAT EACH OF THEM WAS CARRYING A PERSONAL CD PLAYER AND ONE OF THEM WAS ALSO CARRYING A CD CARRY CASE. I PACED THE SUSPECTS TO THE GROCERY SIDE OF THE STORE FEELING QUITE POSITIVE THAT THEY HAD NO INTENTON OF PAYING FOR THOSE CD PLAYERS. I WAS BRIEFLY INTERRUPTED BY A CUSTOMER THAT NEEDED HELP AND I RUSHED THROUGH HELPING HIM AS I SAW THEM TURN UP AN END AISLE AND HEAD FOR THE FRONT OF THE STORE. I RAN UP THE FROZEN AISLE AND CAUGHT UP TO THEM AS THEY CONTINUED THEIR JOURNEY. ONE OF THE KIDS SHOT UP AN AISLE AND THE OTHER KID WATCHED ME BRIEFLY BEFORE HE ALSO SHOT UP AN AISLE. I SAW ONE OF THE KIDS STUFF HIS CD PLAYER BEHIND THE JUICE BOTTLES AND TAKE OFF IN THE OTHER DIRECTION. I SAW THE OTHER KID AND NOTICED THAT HE NO LONGER HAD HIS CD PLAYER OR CARRY CASE. BOTH KIDS EXITED THE STORE WITH NOTHING AND CONTINUED TO LOOK OVER THEIR SHOULDERS AT ME AS THEY WALKED ACROSS THE PARKING LOT. I RECOVERED BOTH CD PLAYERS IN THE AISLES AS WELL AS THE CARRY CASE AND A PAIR OF EAR PHONES. THE MERCHANDISE WAS RETURNED TO INVENTORY.
***SILENT SHAKEDOWN***
"SHAKING DOWN THE SHOPLIFTING RING"(75)
TOTAL RECOVERY=$126.86
ON THIS DAY OF SURVEILLANCE, WHILE WORKING IN THE HIGH CLASS SIDE OF TOWN, I WALKED INTO THE MANAGER'S OFFICE AND TOOK A GLIMPSE OF THE SURVEILLANCE CAMERAS. AS I LOOKED AT LIQUOR, I SPOTTED A MALE AND FEMALE LEAVING THE DEPARTMENT AND NOTED THAT THE FEMALE HAD A HUGE PURSE IN THE BABY SEAT OF HER SHOPPING CART. I DECIDED TO RUN DOWNSTAIRS AND TAKE A PEAK. AS I LEFT THE OFFICE AND EXITED TO THE SALESFLOOR, I SPOTTED THE FEMALE SUSPECT HEADING FOR THE EXIT DOOR WITH HER PURSE ALL BY HERSELF. SHE SPOTTED ME AND FROZE BRIEFLY BEFORE TURNING AROUND AND WALKING BACK INSIDE. IT WAS OBVIOUS THAT THIS SUSPECT KNEW ME FROM MY HOME STORE AND I KEPT PURSUIT OF HER, UNSURE OF WHAT SHE MIGHT HAVE CONCEALED IN HER PURSE THAT SHE WAS TOO AFRAID TO EXIT THE STORE WITH. THE SUSPECT RUSHED UP AN AISLE WHERE SHE LIGHTENED HER PURSE OF 2 BOTTLES OF JACK DANIELS SINGLE BARREL AND THEN MET UP WITH HER MALE ACCOMPLICE IN THE BACK OF THE STORE. BOTH OF THE SUSPECTS HAD THEIR EYES ALL OVER ME AND THEY WERE TALKING TO SOMEONE IN THE AISLE THAT WAS OUT OF VIEW. THE MAN THAT THEY WERE TALKING TO STEPPED INTO VIEW TO GET A LOOK AT ME. WHEN HE STEPPED INTO VIEW, BOTH OF US JUST LOOKED AT EACH OTHER AND HE YELLED OUT "HEY, THERE HE IS" AND I GIVE HIM A HARD STARE. THIS MAN WAS THE GETAWAY DRIVER FOR THE RECOVERY I MADE FROM THE SHOPLIFTER IN STORY #71. THIS GUY WAS WITH ANOTHER FEMALE. I PURSUED ALL 4 SUSPECTS TO THE FRONT OF THE STORE AND THE KING PIN GOT INTO THE CHECKOUT LINE. THE 2 SHOPLIFTERS DITCHED THEIR CART AND EXITED THE STORE. THE OTHER PAIR PAID FOR THEIR GROCERIES AND THEN EXITED THE STORE AS WELL. I FOLLOWED ALL 4 OF THEM AND THEY MET UP IN THE PARKING LOT AND ALL ENTERED THE SAME VEHICLE AND DROVE OFF. THE LIQUOR AND OTHER GENERAL MERCHANDISE ITEMS THAT THIS TEAM TRIED TO STEAL WAS ALL RECOVERED.
***SILENT SHAKEDOWN***
"SNEAKY, SNEAKY"(74)
TOTAL RECOVERY=$21.98
ON THIS DAY OF SURVEILLANCE, I SPOTTED A GUY WALKING INTO LIQUOR WITH A SHOPPING CART. HE SELECTED 2 PLASTIC BOTTLES OF E & J BRANDY
From a Loss Prevention standpoint, the creation of the plastic liquor bottles was a terrible idea because they fit perfectly into the waistband of a shoplifter's pants. However, this is also useful to us because we know that 9 out of 10 people that grab plastic bottles are going to steal them
THE SUSPECT EXITED THE LIQUOR DEPARTMENT AND SHOT UP AN AISLE. HE THEN CAME BACK QUICKLY AND TRIED TO PUSH HIS CART INTO OUR BATHROOMS, HOWEVER, WAS SIDE TRACKED BY AN ASSOCIATE WHO TOLD HIM THAT MERCHANDISE IS NOT ALLOWED IN THE BATHROOM. THE SUSPECT LEFT THE CART AND ENTERED THE BATHROOM. I FOUND A GOOD VANTAGE POINT AND STOOD BACK TO WATCH THE CART. THE SUSPECT CREEPED OUT OF THE BATHROOM AND LOOKED BEHIND THE COUNTER TO SEE WHAT THE ASSOCIATE WAS DOING. HE THEN QUIETLY PULLED THE SHOPPING CART TOWARDS HIM AND BEGAN RUSTLING WITH HIS PANTS. THE SUSPECT SPOTTED ME AS HE TRIED DESPERATELY TO HOLD HIS PANTS UP AND I STARED RIGHT AT HIM. HE HAD HIS BELT OPEN TO MAKE EXTRA ROOM FOR WAISTBAND CONCEALMENT. HE TRIED TO PLAY IT OFF BY SAYING THAT HE NEEDS A DRINK OF WATER. I TOLD HIM THAT HE DOESN'T NEED LIQUOR TO GET A DRINK OF WATER. HE GOT HIS DRINK OF WATER AND THEN STARTED UP THE TOY AISLE. AT THIS POINT I HAD HIM FLAGGED AS A THIEF AND PROCEEDED TO BABY SIT HIM AS HE WALKED AROUND. HE KEPT GETTING MAD AT ME AND TRIED TO INTIMIDATE ME WITH HIS HARD STARES. HE SAID "WHY ARE YOU FOLLOWING ME?" AND I REPLIED "I GET PAID TO WATCH PEOPLE". HE WALKED AWAY AND BY THIS TIME, I HAD A MANAGER THERE TO BACK ME UP. THE SUSPECT HAD ADDED A FEW ITEMS TO HIS CART INCLUDING HOT POCKETS AND A TALKING BARNEY THE DINOSAUR TOY. THE SUSPECT WALKED THE BACK AISLE AND THEN TURNED DOWN AN AISLE. I CAME ACROSS THE BACK AND THE MANAGER CAME ACROSS THE FRONT. AS I WALKED INTO THE AISLE, I SAW HIM MESSING AROUND WITH HIS SOCK. HE STOPPED AND GAVE ME ANOTHER TOUGH GUY STARE AND SAID "WHAT NOW?!" I WALKED UP TO HIS CART AND SAID "HMMM....NOW WHAT HAPPENED TO MY OTHER BOTTLE OF E & J." HE REPLIED; "WHAT ARE YOU TALKING ABOUT, IT'S RIGHT HERE"; REFERRING TO THE OTHER BOTTLE. I SAID "HOW ABOUT IN YOUR LEFT SOCK." HE CONTINUED TO GIVE ME HIS TOUGH GUY STARE AND I TOLD HIM TO REMOVE THE BOTTLE FROM HIS SOCK. THE SUSPECT PULLED UP HIS PANTS LEG, REMOVED THE BOTTLE FROM HIS SOCK AND PLACED IT BACK IN THE CART. I TOLD HIM "NOW GET OUT OF MY STORE RIGHT NOW AND DON'T EVER COME BACK." THE TOUGH GUY STARE RETURNED AND HE STARED AT ME HARD. I SAID; "GET OUT OF HERE.....THE DOOR IS THAT WAY." THE SUSPECT LEFT THE STORE EMPTY HANDED AND MY MERCHANDISE WAS RECOVERED.
"VODKA AND FOAM AT THE MOUTH"(73)
TOTAL RECOVERY=$14.99 ARRESTED
I RESPONDED TO THE FRONT OF THE STORE ON AN EMERGENCY PAGE AND WAS QUICKLY ADVISED THAT A SHOPLIFTER JUST RAN OUT OF THE STORE WITH A BOTTLE OF VODKA IN HIS HAND. OUTSIDE, ONE OF THE CART ATTENDANTS ADVISED THAT THE SUSPECT JUST ENTERED AN SUV THAT WAS PARKED IN THE FIRE LANE. AS I APPROACHED THE VEHICLE AND SEVERAL MEMBERS OF MANAGEMENT CAME RUNNING OUT THE OTHER EXIT DOOR FOR BACK-UP, A MAN JUMPED OUT OF THE PASSENGER SIDE OF THE SUV WITH A BOTTLE OF VODKA IN HIS HAND AND FOAM DRIPPING FROM HIS MOUTH. I YELLED AT THE SUSPECT TO STOP AND HE TOOK OFF RUNNING WITH THE VODKA AND THE MANAGERS TOOK OFF RUNNING AFTER HIM. THE DRIVER OF THE SUV JUMPED OUT FRANTICALLY AND YELLED OUT THAT HE DOESN'T KNOW WHO THAT IS. HE HAD HIS CELL PHONE AND BEGAN CALLING 911. AS THE SUSPECT RAN FROM US, HE OPENED THE VODKA AND BEGAN DRINKING IT AS QUICKLY AS HE COULD BEFORE IT SLIPPED FROM HIS HAND AND SHATTERED TO THE PAVEMENT. WE RECOVERED THE BROKEN BOTTLE AND THE SUSPECT CONTINUED TO RUN ACROSS THE MALL PARKING LOT. WE KEPT THE OFFENDER IN SIGHT AND I CONTINUED TO NOTIFY THE 911 DISPATCHER OF THE SUSPECT'S LOCATION. THE SUSPECT RAN TO THE END OF THE MALL AND ACROSS THE MAIN ROAD AND EVENTUALLY MADE IT TO THE DRUG STORE ON THE OTHER SIDE WHERE HE ENTERED IT. AT THIS TIME THE POLICE ARRIVED AND TOOK THE OFFENDER INTO CUSTODY INSIDE THE DRUG STORE. WE SIGNED A COMPLAINT FOR RETAIL THEFT AND THE SUSPECT WAS ARRESTED. DUE TO HIS CONDITION, THE OFFENDER WAS TAKEN TO ALCOHOL DETOXIFICATION.

***SILENT SHAKEDOWN***
"STOP FOLLOWING ME OR I WON'T SHOPLIFT HERE ANYMORE!"(72)
TOTAL RECOVERY=$90.14
ON THIS DAY OF SURVEILLANCE, THE LIQUOR MANAGER CALLED ME TO WATCH 2 FEMALE CUSTOMERS IN THE STORE WITH 3 BOTTLES OF LIQUOR IN THE BABYSEAT OF THEIR SHOPPING CART. THE ADDITIONAL INFORMATION ON THESE PARTICULAR SUSPECTS WAS THAT THEY WERE CARRYING AN EMPTY BACKPACK AS THEY WALKED. WHEN I TOOK OVER SURVEILLANCE FROM THE LIQUOR MANAGER, THE SUSPECTS WERE ALREADY UNEASY AND CONTINUOUSLY WATCHED ME AS I TRIED TO LOOK AS UNINTERESTED IN THEM AS I COULD. AS THE SUSPECTS PROCEEDED DOWN THE AISLES, I RAN TO THE BUTCHER'S BLOCK AND WATCHED THE SUSPECTS THROUGH A HIDDEN WINDOW. THEY MADE THEIR WAY ACROSS THE STORE'S MIDDLE AISLE AND AS I EXITED THE BUTCHER'S BLOCK, I SPOTTED ONE OF THE SUSPECT'S STANDING IN RE-CON MODE WATCHING ME FROM BEHIND AN ENDCAP. I WALKED AWAY AND CONTINUED TO FOLLOW THESE SUSPECTS ALL OVER THE STORE AND THEY CONTINUED TO TAKE TURNS WATCHING ME AS WE MADE SEVERAL ROUNDS OF THE STORE. THE SUSPECTS EVENTUALLY MADE THEIR WAY TO THE BATHROOM AND ONE FEMALE ENTERED THE FACILITY. AS I WALKED BY, THE SECOND FEMALE STOPPED ME AND SAID "WHY ARE YOU FOLLOWING US ALL OVER THE STORE?" I ADVISED HER THAT IT IS MY JOB TO WATCH PEOPLE. SHE YELLED BACK "IT'S YOUR JOB TO FOLLOW 2 FEMALES AROUND THE STORE?" AND I REPLIED "NO, IT'S MY JOB TO FOLLOW PEOPLE AROUND THE STORE." SHE YELLED "WELL, WHY ARE YOU WATCHING US?" AND I REPLIED "CAUSE I GET PAID TO WATCH PEOPLE". AS HER FRIEND EXITED THE BATHROOM, SHE ANGRILY GRABBED HER STILL-EMPTY BACKPACK, DITCHED HER CART AND THEY EXITED THE STORE. THE MERCHANDISE WAS RECOVERED.
***SILENT SHAKEDOWN***
"STEALING EVERYTHING"(71)
TOTAL RECOVERY=$519.33
ON THIS DAY OF SURVEILLANCE, I SPOTTED A MALE SUSPECT IN THE STORE WITH AN EMPTY SHOPPING CART THAT JUST DIDN'T LOOK RIGHT. I FOLLOWED THE SUSPECT AND WATCHED AS HE DID SOME BASIC SHOPPING FOR SHAVING NEEDS AND OTHER STUFF. AFTER A COUPLE OF MINUTES OF SURVEILLANCE, I CUT OFF AND WALKED AWAY TO LOOK FOR ANOTHER SUSPICIOUS CUSTOMER. I WALKED BACK TOWARDS THE FRONT OF THE STORE AND SUDDENLY OUT OF LEFT FIELD, THAT SUSPECT THAT I WAS FOLLOWING PREVIOUSLY MADE A RUN THROUGH THE CHECKOUTS WITH HIS SHOPPING CART LOADED TO THE TOP WITH TOP SHELF LIQUOR AND OTHER GENERAL MERCHANDISE ITEMS. AS HE MADE IT TO THE DOOR, THE CASHIER GRABBED THE SHOPPING CART FROM HIM AND HE RAN OUT THE DOOR AND ENTERED A GETAWAY CAR IN THE FIRELANE. I STEPPED OUTSIDE AND WROTE DOWN THE LICENSE PLATE OF THE GETAWAY CAR THAT SEEMED TO NOT BE GETTING AWAY. INSTEAD THE DRIVER OF THE VEHICLE STAYED AND WATCHED ME WRITE DOWN HIS PLATE AND REMOVE MY CELL PHONE. THE DRIVER PULLED UP WITH THE WOULD-BE SHOPLIFTER INSIDE AND ASKED ME WHAT THE PROBLEM IS. I TOLD HIM NOT TO INSULT MY INTELLIGENCE BECAUSE HE KNOWS WHY HE IS WAITING OUT HERE. THE DRIVER PLAYED DUMB AND I TOLD THE SHOPLIFTER THAT HE JUST TRIED TO RUN OUT WITH A CART FULL OF MY BOOZE AND TOLD HIM TO STEP OUT OF THE VEHICLE. THE SUSPECT REFUSED AND STATED THAT HE JUST FORGOT HIS MONEY AND THAT'S WHY HE LEFT THE CART AT THE DOOR. I TOLD HIM THAT HE IS PAST THE LAST POINT OF SALE AND HAS SHOPLIFTED. HE CONTINUOUSLY STATED THAT HE WAS JUST LEAVING TO GET HIS MONEY. ALTHOUGH I HAD ENOUGH PROBABLE CAUSE TO TAKE THIS MAN INTO CUSTODY, I KNEW THAT THIS WOULD BE A BATTLE IN COURT SINCE THE MERCHANDISE WAS NOT CONCEALED AND HE DID NOT MAKE IT COMPLETELY OUT OF THE STORE. I TOLD THE SUSPECT THAT HE IS BANNED FROM COMPANY PROPERTY AND ORDER THE DRIVER TO GET OUT OF HERE RIGHT NOW. THEY LEFT THE SCENE AND THE MERCHANDISE WAS RECOVERED.
***SILENT SHAKEDOWN***
"NOTHING UNDER STRAIGHT BLUFF"(70)
TOTAL RECOVERY=$10.99
ON THIS DAY OF SURVEILLANCE, I SPOTTED A MALE SUSPECT IN THE MEDICINE AISLE WITH AN ARMLOAD OF GROCERIES. I EYED HIM AS HE SELECTED A BOX OF AN UNKNOWN BRAND OF ANTACIDS AND QUICKLY TURNED AND SHOT DOWN THE MIDDLE AISLE. FINDING HIM SUSPICIOUS, I RAN UP THE AISLE TO THE MIDDLE AISLE AND TURNED. THE SUSPECT WAS NO WHERE TO BE SEEN. I QUICKLY SHOT DOWN THE MIDDLE AISLE AND LOOKED BOTH WAYS IN EVERY AISLE IN AN ATTEMPT TO LOCATE THE SUSPECT. I SPOTTED THE SUSPECT AS HE PROCEEDED UP THE DAIRY AISLE AND QUICKLY TOOK A PLACE IN THE CHECKOUT LANE. I WALKED TO THE FRONT OF THE STORE AND STOOD BEHIND THE SUSPECT AS HE CHATTED ON HIS CELL PHONE. AS I LOOKED OVER THE SUSPECT'S ARMLOAD OF GROCERIES I NOTICED THAT THERE WAS NO BOX OF ANTACIDS IN HIS POSSESSION. THE SUSPECT CONTINUED TO CHAT ON HIS PHONE, COMPLETELY UNAWARE OF MY PRESENCE. SINCE I DIDN'T SEE THE SUSPECT CONCEAL OR DITCH THE MERCHANDISE, I HAD NO PROBABLE CAUSE TO STOP THE SUSPECT FOR QUESTIONING. I KNEW THAT I WAS GOING TO HAVE TO ACT QUICKLY ON A BLUFF IF I WANTED ANYTHING GOOD TO HAPPEN. I STARED HARD AT THE SUSPECT FROM BEHIND HIM AS HE HUNG UP HIS CELL PHONE AND TOOK NOTICE OF MY PRESENCE. HE LOOKED AT ME SUSPICIOUSLY BEFORE TURNING AWAY AND PLACING ALL OF HIS GROCERIES ON THE CONVEYOR BELT AND CONTINUED TO WAIT HIS TURN IN LINE. I CUT AROUND TO THE FRONT OF THE CHECKOUT, FOLDED MY ARMS AND STARED AT THE SUSPECT. HE STARTED TO LOOK AT ME WITH A CONCERNED LOOK AND STARTED TO DIG AROUND IN HIS COAT POCKET. TO PUT THE ICING ON THE BLUFF, I MADE A QUICK SIDE STEP TO THE LEFT AND WATCHED HIM HARD. HE REMOVED A LARGE WHITE BOX FROM HIS POCKET AND SLIPPED IT ON THE CANDY DISPLAY BEHIND HIM. HE PAID FOR HIS GROCERIES AND GOT OUT OF THERE AS QUICKLY AS POSSIBLE. I WALKED UP TO THE CASHIER AND ASKED A CUSTOMER TO HAND ME THE WHITE BOX ON THE CANDY DISPLAY. THE WHITE BOX WAS IDENTIFIED AS A LARGE BOX OF PEPCID AC. THE MERCHANDISE WAS RECOVERED.

"FRANKENSTEIN HAS NO FEAR"(69)
TOTAL RECOVERY=$12.99 ARRESTED
ON THIS DAY OF SURVEILLANCE, I SPOTTED THIS GUY AS HE WALKED INTO MY LIQUOR DEPARTMENT AND HE LOOKED QUITE STRANGE. FOR ONE THING HIS HAIR WAS QUITE INTERESTING AS IT CONTAINED SEVERAL DIFFERENT COLORS. IN ADDITION, THE GUY WAS 6'3 250LBS AND LOOKED LIKE SOMEONE FROM A SCARY MOVIE. HE WALKED THE HARD LIQUOR AISLE FOR SEVERAL MINUTES WITH ME WATCHING HIM INTENTLY AND WEARING MY JACKET WHICH CLEARLY IDENITIFIED ME AS A LOSS PREVENTION AGENT. THE SUSPECT FINALLY DECIDED ON A BOTTLE OF RUM AND HE CARRIED IT TO THE BACK OF THE DEPARTMENT AND THEN TO THE BEER AISLE. THE SUSPECT STOOD THERE FOR SEVERAL MINUTES EYEING THE BEER AND HOLDING THE RUM. OUT OF THE CORNER OF MY EYE, I WATCHED THE SUSPECT LIFT THE RUM UP AND CONCEAL IT IN HIS JACKET. HE THEN WALKED INTO HARD LIQUOR AND LOOKED RIGHT AT ME. I COULD NOT BELIEVE THAT THIS GUY JUST HAD THE BALLS TO STEAL RIGHT IN FRONT OF ME. THE SUSPECT WALKED RIGHT PASSED ME AS IF CALLING MY BLUFF AND THEN EXITED THE STORE. IN THE PARKING LOT, I IDENTIFIED MYSELF AS SECURITY AND SAID "WHERE'S THE RUM". THE SUSPECT GAVE ME A PSYCHO KILLER STARE AND KEPT WALKING. I REPEATED MY ORDER AND THE SUSPECT CONTINUED TO WALK AND IGNORE ME. I PULLED MY CELL PHONE AND CALLED 911 FOR POLICE ASSISTANCE. WHEN THE SUSPECT SAW ME CALLING THE POLICE, HE TOOK OFF WITH A SLOW JOG TRYING TO EVADE. AFTER ABOUT 5 MINUTES, I LOST SIGHT OF HIM FROM THE MALL'S VIEW. THE DISPATCHER INFORMED ME THAT THE POLICE WOULD DO A SWEEP OF THE AREA AND GET BACK TO ME. I HUNG UP AND STOOD AT THE MALL'S EDGE TRYING TO DECIDE WHAT TO DO NEXT. JUST AS I BEGAN TO WALK BACK TO THE STORE. FRANKENSTEIN REEMERGED INTO VIEW AND STARTED WALKING BACK TO THE STORE. IT OCCURRED TO ME THAT THIS GUY HAD A CAR IN OUR PARKING LOT AND HE DIDN'T WANT ME TO GET THE LICENSE PLATE. THE SUSPECT DIDN'T LOOK TO HAPPY TO SEE THAT I WAS STILL IN THE PARKING LOT AND HE BEGAN WALKING ACROSS THE LOT AGAIN. I FLIPPED OUT MY CELL AGAIN AND REDIALED 911 TO ADVISE OF THE SUSPECT'S NEW POSITION. I FOLLOWED BEHIND THE SUSPECT AS HE WALKED AND CONTINUED TO ADVISE DISPATCH OF WHERE HE WAS HEADED. HE PROCEEDED TO THE PIZZA RESTAURANT AND THEN WALKED AROUND THE BACK INTO THE ALLEY. JUST AS HE DISAPPEARED FROM VIEW AGAIN, THE POLICE CAME CRUISING AROUND THE CORNER AND STOPPED HIM IN THE MALL. I HUNG UP WITH 911 AND THE POLICE FOUND THE RUM STILL ON THE SUSPECT. THE POLICE PLACED HIM UNDER ARREST AND HAULED HIM BACK TO THE STORE. THEY LOADED HIM INTO THE JAIL TRUCK AND THEY OPENED THE DOOR FOR ME SO THAT I COULD BAN HIM FROM COMPANY PROPERTY. I SIGNED THE COMPLAINT AND FRANKENSTEIN WAS TAKEN TO THE BIG HOUSE.

"SHOPLIFTING: THE GAME OF STRATEGY"(68)
TOTAL RECOVERY=$7.99 RELEASED/BANNED FROM COMPANY PROPERTY
ON THIS DAY OF SURVEILLANCE, I SPOTTED A GUY AS HE WALKED INTO MY LIQUOR DEPARTMENT. HE WALKED TO THE BACK OF THE DEPARTMENT BY THE BEER COOLERS WHERE HE SELECTED A 12 PACK OF BUDWEISER. THE SUSPECT WALKED TOWARDS THE FRONT AND EXITED THE DEPARTMENT WHERE HE IMMEDIATELY TURNED UP THE FIRST AISLE HE SAW. I WATCHED AS HE TURNED DOWN THE MIDDLE AISLE AND BEGAN WALKING ACROSS THE STORE. FROM MY EXPERIENCE, THIS IS GENERALLY THE ROUTE THAT THE SHOPLIFTERS TAKE BECAUSE IT ALLOWS THEM TO WALK OUT OF THE STORE QUICKLY FROM THE HALLMARK AISLE. I SLOWLY CREPT ACROSS THE FRONT OF THE STORE LOOKING FOR MY SUSPECT AND I SPOTTED HIM AS HE HAD STOPPED IN THE HALLMARK AISLE. I PEERED AROUND THE CORNER AND WATCHED AS HE STRATEGICALLY PLACED THE 12 PACK OF BEER UNDER A SHELF OUT OF VIEW. HE THEN WALKED TOWARDS THE BACK OF THE STORE. I FOLLOWED THE SUSPECT AS HE WALKED TO THE OTHER SIDE OF THE SUPERMARKET AND WENT TO WORK LOOKING AT OUR MEAT DEPARTMENT PRODUCTS. HE SELECTED SOME FROZEN CHICKEN, AND OTHER GROCERY ITEMS. WITH HIS ITEMS IN HAND, HE PROCEEDED TO THE FRONT CHECKOUT WHERE HE STOOD IN LINE. AFTER WAITING HIS TURN, HE PLACED HIS ITEMS ON THE CONVEYOR BELT AND RENDERED PAYMENT FOR THEM. WITH HIS ITEMS IN BAG, HE PROCEEDED TO THE EXIT, BUT STOPPED AND TURNED BACK INTO THE STORE WITH HIS PAID FOR MERCHANDISE. THE SUSPECT PROCEEDED BACK TOWARD THE LIQUOR DEPARTMENT, BUT INSTEAD OF ENTERING LIQUOR, HE TURNED UP THE AISLE NEXT TO IT FOR THE SECOND TIME. INSTEAD OF FOLLOWING THE SUSPECT, I STOOD AT THE FRONT OF THE STORE AND STOOD NEXT TO OUR LOTTERY MACHINE. LOW AND BEHOLD, MY SUSPECT APPEARED FROM THE MIDDLE AISLE AND WALKED INTO HALLMARK WHERE HE REACHED UNDER THE BOTTOM SHELF AND PICKED UP THAT 12 PACK OF BEER THAT HE HAD STASHED EARLIER. HE PLACED THE RECEIPT FOR HIS PURCHASE OVER THE BEER AND HEADED FOR THE DOOR WITH HIS BEER AND BAG OF FOOD ITEMS. THE SUSPECT WALKED RIGHT PAST ME AS HE EXITED THE STORE, BUT WAS QUITE SURPRISED WHEN MY ARM CAME OUT IN FRONT OF HIM BLOCKING HIS EXIT. I ASKED THE SUSPECT FOR HIS RECEIPT AND HE HANDED IT TO ME. I ASKED HIM IF I WOULD FIND THE BEER ON THERE AND HE REPLIED; "YEAH, YOU SHOULD" AND APPEARED TO BE VERY NERVOUS AND SHAKY. I ASKED THE SUSPECT TO ACCOMPANY ME TO THE OFFICE TO WHICH HE COMPLIED. IN THE OFFICE, THE SUSPECT ADMITTED TO THE THEFT AND APOLOGIZED REPEATEDLY AND OFFERED TO PAY FOR IT. HE BEGGED ME NOT TO PUT HIM IN JAIL. I RAN HIS ID FOR PREVIOUS THEFT HISTORY AND HE CAME BACK CLEAN. I BANNED HIM FROM COMPANY PROPERTY AND ESCORTED HIM TO THE REGISTERS WHERE HE PAID FOR THE BEER. THE SUSPECT LEFT THE STORE WITH HIS PURCHASES.

"BOTTLE FOR THE BABIES"(67)
TOTAL RECOVERY=$18.99 RELEASED/BANNED FROM COMPANY PROPERTY
ON THIS DAY OF SURVEILLANCE, I WAS MONITORING THE STORE VIA OUR SECLUDED SECURITY OFFICE. I OBSERVED A MALE SUSPECT ENTER LIQUOR AND SELECT A BOTTLE OF FINLANDIA VODKA FROM THE TOP SHELF. THE SUSPECT TURNED AROUND AND THEN LEANED AGAINST THE SHELF. HE CONCEALED THE VODKA BOTTLE IN HIS WAISTBAND AND PULLED HIS SHIRT OVER IT. THE SUSPECT EXITED THE LIQUOR DEPARTMENT. I RAN DOWNSTAIRS AND BROUGHT UP THE REAR AS THE SUSPECT EXITED THE STORE. I RAN OUT THE ENTRANCE DOOR AND STOPPED THE SUSPECT FACE TO FACE IN THE FOYER. I IDENTIFIED MYSELF AS SECURITY AND ASKED HIM ABOUT THE VODKA. THE SUSPECT SURRENDERED THE MERCHANDISE AND IMMEDIATELY BEGAN APOLOGIZING. I WALKED HIM INSIDE AND HE CONTINUED TO APOLOGIZE REPEATEDLY. I ESCORTED HIM TO THE OFFICE AND PULLED MY LIQUOR GUY AS A WITNESS. IN THE OFFICE, I DID A PRICE CHECK FOR THE MERCHANDISE, DID A PAT DOWN SEARCH ON THE SUSPECT FOR WEAPONS AND THEN ANNOUNCED TO HIM THAT HE IS UNDER ARREST. THE SUSPECT BEGAN BEGGING AND PLEADING WITH ME TO LET HIM GO, HE WAS TEARY EYED AND SAID THAT HE WAS SO SORRY. HE SAID THAT HE WOULD NEVER DO THAT AGAIN AND THAT HE HAS BABIES AT HOME. HE SAID THAT HE HAS A JOB AND THAT HE WILL BRING ME MONEY ON HIS PAY DAY IF I JUST DON'T LOCK HIM UP. I ASKED HIM WHERE HIS KIDS ARE AT NOW AND HE SAID THAT THEY ARE AT HOME. I ASKED HIM WHY HE IS IN HERE STEALING VODKA INSTEAD OF SPENDING TIME WITH THOSE KIDS. HE CRIED OUT THAT HE IS SO SORRY AND THAT HE IS AN IDIOT FOR DOING THIS. I TOLD THE SUSPECT TO HAVE A SEAT AND HE COMPLIED. I REMOVED A SHOPLIFTER FORM AND TOLD HIM THAT I WILL GIVE HIM ONE CHANCE AND THAT HE BETTER BE HONEST WITH ME ABOUT HIS INFORMATION OR ELSE HE WILL GO TO JAIL. I RETRIEVED HIS NAME AND INFO. AND HE CONTINUED TO PLEAD WITH ME FOR HIS RELEASE. I TOLD THE SUSPECT THAT THIS IS AN EXPENSIVE BOTTLE OF VODKA AND THAT HE SHOULD BE GOING TO JAIL TONIGHT. I TOLD HIM THAT HE NEEDS TO THINK TWICE BEFORE DOING THIS AGAIN AND TO REMEMBER THIS SITUATION. I TOLD HIM THAT HE IS NOT UNDER ARREST, BUT HE IS BANNED FROM COMPANY PROPERTY. HE SAID THAT HE UNDERSTANDS. I TOLD HIM TO LEAVE THE STORE AND GO HOME AND SPEND TIME WITH HIS KIDS THAT LOVE HIM AND NOT TO COME BACK AGAIN. THE SUSPECT SHOOK MY HAND AND THANKED ME REPEATEDLY FOR GIVING HIM A SECOND CHANCE. I ESCORTED HIM OFF THE PROPERTY.

"HOOKIN' FOR CHICKEN"(66)
TOTAL RECOVERY=$7.99 RELEASED/BANNED FROM COMPANY PROPERTY
ON THIS DAY OF SURVEILLANCE, I WAS CALLED REGARDING A SUSPCIOUS FEMALE CUSTOMER THAT HAD A PURSE THAT LOOKED TO BE JAMMED FULL. WE WERE UNAWARE WHAT WAS IN HER PURSE, SO I FOLLOWED HER FROM A DISTANCE. SHE MADE A FULL CIRCLE OF THE STORE AND THEN ENTERED RECEIVING WHERE SHE WENT UPSTAIRS TO USE OUR BATHROOM FACILITIES. I WAITED FOR THE SUSPECT BEHIND THE LUNCH MEAT COUNTER. WHEN THE SUSPECT RE-ENTERED THE SCENE, SHE APPROACHED THE COUNTER THAT I WAS AT AND THE ASSOCIATES BEGAN ASSISTING HER WITH HER SHOPPING NEEDS. I STAYED BEHIND THE COUNTER AND BUSILY WENT THROUGH COUPONS. THE SUSPECT SELECTED A BAG OF FRIED CHICKEN AND 2 SALADS WITH THE ASSISTANCE OF THE STORE ASSOCIATE. SHE HEADED TOWARDS THE FRONT OF THE STORE AND I CONTINUED THE PURSUIT. AS SHE MADE HER WAY TO THE FRONT, SHE STOPPED AND HID ALL OF THE FOOD ITEMS UNDER THE JACKET THAT WAS SLUNG OVER HER ARM. SHE MADE HER WAY TO THE FRONT OF THE STORE AND STOPPED TO USE THE PHONE AT OUR SERVICE COUNTER. I STOOD BACK AND WAS TALKING TO ONE OF OUR EMPLOYEES. HE TOLD ME THAT HE KNEW THIS LADY WAS A PROSTITUTE AND THAT HE HAD WATCHED HER GETTING PICKED UP AROUND TOWN. SEVERAL OTHER PEOPLE MADE SIMILAR COMMENTS. WHEN THE SUSPECT ENDED HER PHONE CALL SHE WALKED TOWARDS THE OTHER SIDE OF THE STORE AND THEN MADE A QUICK SHOT FOR THE DOOR. SHE EXITED THE STORE WITH THE FOOD STILL UNDER HER JACKET. I WALKED UP AND BANGED MY FIST ON THE WINDOW AND MOTIONED FOR HER TO STOP. I STEPPED INTO THE FOYER AND APPREHENDED HER. SHE BEGAN YELLING AND MAKING A SCENE ABOUT HOW SHE WAS GOING TO PAY FOR THE FOOD BUT SHE WAS TRYING TO FLAG DOWN HER RIDE. I WALKED HER TO THE OFFICE. IN CUSTODY, SHE CONTINUED TO DENY THAT HER ACTIONS WERE DISHONEST AND THAT THIS WAS ALL A BIG MISUNDERSTANDING. THE ASSISTANT MANAGER QUESTIONED HER AND I TOLD HER THAT IF SHE LEAVES THE STORE WITH MERCHANDISE THAT SHE IS SHOPLIFTING; END OF STORY. SHE WAS CRYING CONSTANTLY AND DENYING THAT SHE WAS STEALING. I FILLED OUT THE PAERWORK AND THE A.M. ASKED HER IF SHE WAS EVER CAUGHT SHOPLIFTING BEFORE AND SHE ADMITTED TO HAVING A PREVIOUS SHOPLIFTING RECORD. WE EMPTIED HER PURSE OUT WITH HER CONSENT AND CONFIRMED THAT ALL OF THE STUFF IN HER PURSE WAS HERS. I RAN HER NAME FOR PREVIOUS "HITS" IN OUR STORE AND SHE CAME UP CLEAN. I ADVISED HER THAT SHE IS NOT UNDER ARREST, BUT THAT SHE IS BANNED FROM OUR PROPERTY INDEFINITELY. SHE BURST INTO TEARS AGAIN AND STARTED YELLING THAT SHE WASN'T STEALING. I REMINDED HER THAT SHE HAS BEEN ARRESTED FOR SHOPLIFTING IN THE PAST AND TOLD HER THAT SHE SHOULD BE PRETTY FAMILIAR WITH THE SHOPLIFTING LAWS. SHE CONTINUED TO CRY AND I FINISHED GIVING HER A NO TRESPASS ORDER. WE ESCORTED HER TO THE REGISTER WHERE SHE PAID FOR THE ITEMS AND LEFT THE STORE.

***SILENT SHAKEDOWN***
"A MOUTH FOR TOP SHELF VODKA"(65)
TOTAL RECOVERY=$32.00
ON THIS DAY OF SURVEILLANCE, I WAS ASSIGNED TO THE UPPER CLASS SIDE OF TOWN. I OBSERVED A MALE SUSPECT IN THE LIQUOR DEPARTMENT WHILE IN DAIRY. THE SUSPECT LOOKED AROUND SUSPICIOUSLY AND SELECTED A BOTTLE OF TOP SHELF VODKA WITH A VALUE OF $32.00. THE SUSPECT WALKED AWAY WITH IT AND TOOK IT TO THE GROCERY SIDE OF THE STORE. THE SUSPECT PROCEEDED UP A VACANT AISLE AND I HID BEHIND AN ENCAP AND WATCHED HIM. SINCE OUR LIQUOR BOTTLES CONTAIN A SECURITY DEVICE THAT LOCKS THE CAP ON, THE SUSPECT STARTED PULLING ON THE SECURITY CAP. HE TOOK A LOOK AROUND AND STARTED PULLING VERY HARD ON THE CAP WITH ALL OF HIS STRENGTH, I WATCHED AND LISTENED AS IT MADE POPPING SOUNDS FROM HIS PULLING AND TWISTING IT. THE SUSPECT TURNED TOWARDS ME AND TRIED AGAIN AS HE PUT ALL OF HIS STRENGTH INTO PULLING ON THE CAP AND WAS STILL UNSUCCESSFUL AT REMOVING IT. AT THIS TIME, I DECIDED THAT I HAD SEEN ENOUGH AND STEPPED INTO THE AISLE WITH HIM. HE LOOKED AT ME SUSPICIOUSLY AND EYED ME AS I WALKED UP TO HIM AND STARTED LOOKING AT THE BOTTLE IN HIS HAND. I SAID; "WHAT ARE YOU DOING MAN, TRYING TO BREAK MY SECURITY DEVICE". THE SUSPECT SAID; "WHAT ARE YOU TALKING ABOUT MAN"? I SAID; "YOU KNOW WHAT I'M TALKING ABOUT; I'M TALKING ABOUT WHY YOU ARE BREAKING MY SECURITY DEVICE". HE SAID; "F--- YOU MAN, DO YOU HAVE ME ON CAMERA OR SOMETHING"?. I SAID; "WHAT DO I NEED A CAMERA FOR WHEN I STOOD HERE AND WATCHED YOU BREAKING MY SECURITY CAP"? HE SAID; "DID YOU SEE ME STUFF IT IN MY PANTS AND WALK OUT"? I REPLIED; "NOT YET". HE SAID; "GOOD, THEN F--- YOU, LEAVE ME THE F--- ALONE". THE SUSPECT STARTED TO WALK AWAY WITH THE BOTTLE AND I FOLLOWED RIGHT BEHIND HIM. WE WALKED A FEW AISLES AND THEN THE SUSPECT TURNED AROUND AND HANDED ME THE BOTTLE. HE SAID; "YOU KNOW WHAT, WHY DON'T YOU TAKE THIS BOTTLE BACK AND GO F--- YOURSELF YOU FAT MOTHER F---ER. I REPLIED; "WOW, THAT'S A GOOD ONE COMING FROM SOMEBODY AS INTELLIGENT AS YOURSELF". HE SAID; "WHO THE F--- DO YOU THINK YOU ARE? DO YOU THINK YOU OWN F---IN' __________(my company name) OR SOMETHING"? I REPLIED; "YES, I DO". HE SAID; "YOU THINK YOU OWN F---IN' __________ (my company name)"? I SAID; "YEAH, WHEN I'M ON THE CLOCK, I OWN ________ (my company name)!" HE SAID; "F--- YOU, THE ONLY THING YOU OWN IS A DIET STORE, YOU FAT MOTHER F---ER!" I REPLIED; "YEAH, THAT'S A GOOD ONE, I HAVEN'T HEARD THAT BEFORE!" THE SUSPECT REPEATED WHAT I SAID IN A MOCKING VOICE. I SAID; "GET OUT OF MY STORE, YOU'RE BANNED!" HE SAID; "F--- YOU, MOTHER F---ER!" I SAID; "GET OUT OF HERE NOW OR YOU WILL GO TO JAIL!" THE SUSPECT EXITED THE STORE WITH NOTHING AND STEPPED INTO A GETAWAY VEHICLE THAT WAS PARKED IN THE LOT FACING OUT. THEY SPED AWAY UNSUCCESSFULLY. I RECOVERED MY MERCHANDISE AND REMOVED THE SECURITY CAP WITH THE KEY. UNFORTUNATELY, ALL OF HIS HARD WORK HAD SUCCEEDED IN DAMAGING THE SEAL OF THE BOTTLE. I PLACED THE BOTTLE OF LIQUOR INTO RECLAMATION WHERE WE WILL RECEIVE FULL CREDIT FOR THE DAMAGED BOTTLE.

***SILENT SHAKEDOWN***
"CRACK ROCKS ROASTING OVER CITRONELLA CANDLES"(64)
TOTAL RECOVERY=$22.00
ON THIS NIGHT OF SURVEILLANCE, I SPOTTED A FEMALE CUSTOMER WHILE WALKING WITH THE SERVICE DESK LADY THROUGH THE STORE. THE CUSTOMER BEGAN ASKING US A SERIES OF QUESTIONS AND I WAS ABLE TO TELL BY HER ACTIONS AND MOVEMENTS THAT SHE WAS HIGH ON COCAINE. I BEGAN SURVEILLANCE AND ENLISTED THE HELP OF ANOTHER ASSOCIATE. THE FEMALE SUSPECT SELECTED A 12 PACK OF BEER AND PLACED IT IN THE CART. SHE QUICKLY DASHED THROUGH THE STORE AND ADDED 2 CITRONELLA CANDLES TO HER STASH. SHE PROCEEDED TO THE FRONT, BUT WAS GREETED BY THE PRESENCE OF MY BACK-UP GUY. SHE LOOKED AROUND SUSPICIOUSLY AND RE-ENTERED THE STORE. SHE RETURNED TO THE FRONT END AND STOOD IN THE CHECKOUT LINE WITH HER GROCERIES. I CALLED THIS LADY'S BLUFF BECAUSE I DIDN'T BELIEVE THAT SHE HAD ANY INTEREST IN PAYING FOR HER GROCERIES, SO I STOOD GUARD ON THE FRONT END AND WATCHED HER CLOSELY. SHE TURNED AND LEFT THE CHECKOUT LINE AND WALKED TO THE SELF CHECKOUTS. SHE STOOD THERE FOR A FEW MINUTES AND WATCHED ME, TRYING TO DECIDE WHAT TO DO NEXT. SHE WALKED PASSED THE SELF CHECKOUTS AND STOPPED AT THE SERVICE DESK WITH THE MERCHANDISE. SHE PICKED UP HER PURSE AND SAID; "CAN YOU KEEP AN EYE ON THIS STUFF FOR ME? I WILL BE RIGHT BACK." I REPLIED; "YEAH, I BET YOU WILL". SHE GAVE ME A SURPRISED LOOK FOR MAKING THAT COMMENT AND SAID; "REALLY, I JUST HAVE TO GO GET MY MONEY." I FOLLOWED HER OUTSIDE AND WATCHED HER ENTER THE GETAWAY CAR THAT WAS PARKED IN THE FIRE LANE. SHE LEFT THE STORE AND DID NOT RETURN.

THE MERCHANDISE THAT SHE WAS TRYING TO STEAL WAS SIGNIFICANT BECAUSE CITRONELLA CANDLES ARE COMMONLY USED IN THE MANUFACTURING PROCESS OF NARCOTICS.

"ARE YOU PREGNANT OR IS THAT A 12 PACK???"(63)
TOTAL RECOVERY=$11.99 ARRESTED
ON THIS NIGHT OF SURVEILLANCE, I WAS STAYING LATE TO FINISH UP AN INCIDENT REPORT FROM A PREVIOUS CASE. AS I TYPED UP THE REPORT IN THE OFFICE, I SPOTTED A SUSPICIOUS LOOKING GUY WALK INTO THE STORE WITH A BLACK EYE. AS THE GUY WALKED UP AN AISLE, HE PULLED THE HOOD OF HIS JACKET OVER HIS HEAD. SINCE I KNEW IT WASN'T RAINING IN THE STORE, I KNEW HE WAS TRYING TO CONCEAL HIS IDENTITY FOR SOME REASON; SO I LOCKED ONTO HIM. THE SUSPECT PEERED AROUND THE CORNERS OF THE AISLES UNTIL HE FOUND THE OVERNIGHT GIRL WORKING IN AN AISLE AND ASSUMED THAT SHE WAS ALONE. I KEPT THE SUSPECT UNDER OBSERVATION AS HE MADE HIS WAY TO THE ELECTRONICS AISLE WHICH IS LOCATED RIGHT NEXT TO THE LIQUOR DEPARTMENT WHICH IS BLOCKED OFF BY GATES AND BUNGEE CORDS FOR THE OVERNIGHT HOURS. THE SUSPECT SCOPED OUT SOME CASES OF CORONA BEER ON AN ENDCAP AND STRETCHED OUT THE BUNGEE CORD THAT WAS HOLDING THE BEER IN PLACE. AFTER SEVERAL ATTEMPTS AT GRABBING SOME CORONA, THE SUSPECT GAVE UP AND WENT FOR THE EASIER TARGET... A 12 PACK OF MODELO BEER THAT WAS SITTING ABOVE THE CORONA. AFTER SEIZING THAT 12 PACK, THE SUSPECT STEPPED INTO THE ELECTRONICS AISLE AND STUFFED THE BEER UNDER HIS COAT IN HIS STOMACH AREA AND THEN PROCEEDED TO THE FRONT OF THE STORE. I RAN DOWNSTAIRS AND CUT THROUGH THE COUNTER AND I SPOTTED THE SUSPECT FORCING HIS WAY THROUGH A CLOSED CHECKOUT STAND. I RAN OUT THE ENTRANCE DOOR AND BACK INSIDE THROUGH THE EXIT DOOR AND MET THE SUSPECT FACE TO FACE IN THE FOYER. I SAID; "SECURITY, TURN AROUND AND STEP INTO THE STORE". THE SUSPECT REPLIED; "WHAT DO YOU MEAN I STOLE SOMETHING?". THE SUSPECT PUSHED AGAINST ME TO TRY TO GET AROUND ME AND I GAVE HIM A PUSH AND ORDERED HIM AGAIN TO REENTER THE STORE. THE SUSPECT PUSHED AGAINST ME AGAIN AND I SHOVED HIM AGAINST THE DOOR. THE SERVICE DESK LADY RAN UP AND OPENED THE DOOR FOR THE SUSPECT TO REENTER AND THE NIGHT CREW ARRIVED TO BACK ME UP. THE SUSPECT WALKED INSIDE AND BY THIS TIME, I ALREADY WAS HOLDING MY HANDCUFFS. I SHOWED THEM TO THE SUSPECT AND TOLD HIM TO WALK. THE SUSPECT RESISTED NO FURTHER AND ACCOMPANIED US TO THE OFFICE. IN CUSTODY, WE IDENTIFIED HIM. THE SUSPECT ADMITTED THAT HE HAS A SERIOUS ALCOHOL PROBLEM. WE ALSO FOUND OUT THAT SINCE IT WAS NOW AFTER MIDNIGHT, IT WAS THE SUSPECT'S BIRTHDAY!!! THE POLICE ARRIVED AND PLACED THE SHOPLIFTER UNDER ARREST. SINCE HE COULDN'T MAKE BAIL, THE SUSPECT SPENT HIS BIRTHDAY IN COUNTY LOCK-UP.

***SILENT SHAKEDOWN***
"SIMILAC SHOPLIFTING RING" (62)....TOTAL RECOVERY=$109.00

ON THIS DAY OF SURVEILLANCE, I SPOTTED 2 FEMALE SUSPECTS WALK INTO THE STORE WITH SHOPPING CARTS. AS THEY WALKED THROUGH TOYS, THEY QUICK SELECTED A COUPLE OF TOYS WITHOUT PAYING MUCH ATTENTION TO WHAT THEY WERE. FINDING THIS SUSPICIOUS, I STARTED SURVEILLANCE. THE SUSPECTS PROCEEDED TO THE BABY AISLE WHERE THEY FILLED THEIR SHOPPING CARTS WITH LARGE QUANTITIES OF POWDER BABY FORMULA. POWDER BABY FORMULA IS AN ITEM THAT IS OFTEN TARGETED BY SHOPLIFTERS BECAUSE IT IS USED TO CUT COCAINE. THE SUSPECTS PROCEEDED UP THE TOY AISLE IN THE DIRECTION OF MY ONE-WAY MIRROR WHERE I WAS OBSERVING THEM. THE SUSPECTS IMMEDIATELY WENT TO WORK STUFFING THE BABY FORMULA INTO THEIR JACKETS AND A DUFFEL BAG IN THE BOTTOM OF THE CART. I RAN DOWNSTAIRS AND PACED THE SUSPECTS. I CALLED THE NIGHTCREW FOR BACKUP AND THEY ASSITED WITH SURVEILLANCE. THE SUSPECTS RAN AROUND THE STORE REMOVING MERCHANDISE FROM CONCEALMENT AND EVENTUALLY DITCHED THE SHOPPING CART IN THE AISLE AND FLED THE STORE ON FOOT. I RECOVERED THE MERCHANDISE. APPROXIMATELY 2 MINUTES LATER, I SPOTTED 2 MORE FEMALE SUSPECTS THAT FIT THE SAME DESCRIPTION. THEY IMMEDIATELY PROCEEDED TO THE BABY FOOD AISLE. ON A HUNCH, I STOPPED AT THE END OF THE AISLE AND STARED DIRECTLY AT THEM. THE SUSPECTS WALKED AROUND THE AISLE, WATCHED ME FOR A COUPLE OF MINUTES AND GAVE ME SOME DIRTY LOOKS. THEY EVENTUALLY LEFT THE STORE EMPTY HANDED. I FOLLOWED THE SUSPECTS IN THE PARKING LOT AND THEY ENTERED THE SAME VEHICLE THAT THE 2 PREVIOUS SUSPECTS WERE SEEN GETTING INTO. THE VEHICLE LEFT THE PROPERTY.

***SILENT SHAKEDOWN***
"FACE THE MUSIC AND BEGIN TO CRY" (61)....TOTAL RECOVERY=$33.00

AS I WALKED THE SALESFLOOR, I WAS APPROACHED BY A MANAGER AND ADVISED THAT SHE HAD SEEN A LADY (WHO WAS NOW STANDING IN THE CHECKOUT LANE) WITH A BOTTLE OF PILLS AND NOW THE PILLS HAD DISAPPEARED. I WALKED BEHIND THE LADY AND AS I MADE A PASS, I PRESSED THE SQUELCH BUTTON ON MY RADIO WHICH MADE A LOUD NOISE AND CAUSED HER TO TAKE NOTICE OF MY PRESENCE. I PUT ON MY BEST POKER FACE AND STARED AT HER OUT OF THE CORNER OF MY EYE. I THEN WALKED BEHIND HER AGAIN TO HER OTHER SIDE AND GAVE HER THE EYE. THE BLUFF WORKED AND SHE BECAME SUSPICIOUS THAT I WAS ON TO HER. SHE TURNED HER CART AROUND AND WALKED BACK INTO THE STORE. AS SHE WALKED UP THE FROZEN FOODS AISLE, SHE BEGAN DIGGING UNDER HER SHIRT AND INTO HER BRA. SHE QUICKLY REMOVED 2 BOTTLES OF PILLS AND AS SHE ROUNDED THE CORNER, SHE DITCHED THEM ON A SHELF. I GRABBED THEM AND CONTINUED THE FLOOR PURSUIT. SHE RUSHED UP THE AISLE AND DUG INTO HER PURSE (WHICH WAS IN THE BABY SEAT). SHE REMOVED A BLACK ANGUS STEAK, A PACKAGE OF HAMBURGER AND AN INSTANT CAMERA AND DITCHED IT ALL IN THE BOTTOM OF HER CART. SHE MADE HER WAY BACK TO THE FRONT OF THE STORE AND I CONTINUED TO BABY SIT HER ALL THE WAY. RIGHT BEFORE SHE WAS ABOUT TO ENTER THE CHECKOUT LANE, SHE TURNED TO ME AND SAID; "ARE YOU FOLLOWING ME, SIR?" I SAID; "NO, NOT PARTICULARLY." SHE ASKED ME WHY I AM IN EVERY AISLE THAT SHE IS IN AND I TOLD HER THAT IT IS JUST COINCIDENCE AND CONTINUED TO STARE AT HER. SHE YELLED AT ME THAT SHE THINKS THAT I AM FOLLOWING HER AND ASKED ME IF I WANTED TO SEARCH HER PURSE. I SAID NO. SHE YELLED AGAIN "WHY ARE YOU FOLLOWING ME?" I REPLIED; "BECAUSE I GET PAID TO WATCH PEOPLE". SHE BECAME MORE MAD AND WENT INTO THE CHECKOUT LANE. SHE CONTINUED TO MAKE A SCENE WITH THE CASHIER AND ANOTHER CUSTOMER BY POINTING OUT THAT SHE WAS BEING FOLLOWED BY SECURITY. I CONTINUED TO STARE AT HER. SHE YELLED AT THE CHECKER; "I DON'T WANT THIS STUFF!" AND RAN TO THE SERVICE DESK. I FOLLOWED HER TO THE DESK AND CONTINUED TO STARE AT HER AS SHE HAD THE SERVICE DESK PERSON PAGE A MANAGER TO THE FRONT. SHE ANGRILY SHOUTED AT THE MANAGER THAT SHE WAS BEING FOLLOWED BY SECURITY AND POINTED ME OUT TO THE MANAGER. SHE TOLD THE MANAGER THAT SHE WANTS SOMETHING DONE ABOUT THIS. THE MANAGER ASKED THE LADY IF SHE WANTS TO TALK TO ME ABOUT IT AND SHE YELLED "NO... ALL I AM GETTING IS SMART ASS ANSWERS FROM HIM!" THE MANAGER ASKED HER IF SHE WOULD LIKE TO FILE A COMPLAINT AGAINST ME AND SHE SAID "NO!" THE MANAGER ASKED HER WHAT SHE WANTS DONE AND THE LADY REPLIED "I JUST WANT YOU TO KNOW ABOUT IT!" AND THEN LEFT THE STORE. I APPROACHED THE MANAGER AND PRESENTED HER WITH THE ITEMS THAT THE LADY WAS TRYING TO STEAL. THE MANAGER SAID "GOOD JOB" AND WE BOTH WENT BACK TO WORK.

***SILENT SHAKEDOWN***
"STEAL THE AISLE" (60)....TOTAL RECOVERY=$120.00

WHILE WORKING ON SOME PAPERWORK ON THE MANAGER'S OFFICE COMPUTER, I SPOTTED 2 GUYS IN THE LIQUOR AISLE THAT APPEARED TO BE UNDERAGE. ONE OF THE SUSPECTS EYED THE HIGH END TEQUILA AND THE OTHER SUSPECT WAS PLAYING WITH HIS CELL PHONE. I WATCHED ON CAMERA AS THE FIRST GUY SELECTED A BOTTLE OF $40.00 TEQUILA AND SHOWED IT TO HIS ACCOMPLICE. THE ACCOMPLICE WALKED OVER BY THE SUSPECT AND STEPPED IN FRONT OF THE CAMERA VIEW AS IF IT HAD BEEN REHEARSED. THE ACCOMPLICE COMPLETELY BLOCKED MY VIEW AS I SAW THE FIRST BOTTLE DISAPPEAR AND THE SUSPECT REACHED FOR A SECOND BOTTLE OF THE SAME TEQUILA. SINCE I COULD NOT SEE CONCEALMENT, I RAN DOWN TO THE SALESFLOOR AND RAN RIGHT INTO THE AISLE WHILE THE CRIME WAS IN PROGRESS. THE ACCOMPLICE IMMEDIATELY WALKED AWAY AND LEFT THE SUSPECT FACE TO FACE WITH ME. THE ACCOMPLICE ACTED LIKE HE DID NOT KNOW THE SUSPECT. I WALKED RIGHT UP TO THE SUSPECT AND HE WAS HOLDING ONE BOTTLE OF TEQUILA. THE SUSPECT PLACED THE BOTTLE BACK ON THE SHELF. AS I CONTINUED TO WATCH, HE OPENED THE WAISTBAND OF HIS PANTS AND REMOVED A SECOND AND THIRD BOTTLE AND PLACED THEM BACK ON THE SHELF. THE SUSPECT TURNED TO FACE ME AND I SAID "IF I EVER SEE YOU IN MY STORE AGAIN, YOU WILL GO TO JAIL". HE SAID "OKAY, SORRY" AND LEFT THE STORE. THE ACCOMPLICE PURCHASED A 25 CENT BAG OF DORITOS FOR CHARITY AND THEN EXITED AND JOINED THE SUSPECT IN A CAR.

***SILENT SHAKEDOWN***
"TOO MUCH JOE" (59)....TOTAL RECOVERY=$65.00

WHILE UP IN THE OFFICE, I RECEIVED A SECURITY PAGE TO THE COFFEE AISLE. I RAN TO THE FRONT OF THE STORE IN TIME WITH THE GROCERY MANAGER. WE BOTH RAN AROUND THE CORNER TO THE COFFEE AISLE AT THE SAME TIME. AS WE DID, A MAN IN THE AISLE DROPPED HIS LARGE DUFFEL BAG THAT WAS FILLED UP WITH OUR COFFEE. THE CANS ROLLED ALL OVER THE FLOOR. THE MANAGER ASKED HIM IF HE DROPPED SOMETHING AND HE SAID "YES". THE SUSPECT WAS EXTREMELY JUMPY AND WIRED ON A STIMULANT. HE FREAKED OUT AND KEPT APOLOGIZING AND SAYING THAT HE WILL PAY FOR THE COFFEE. THE MANAGER TOLD HIM TO FORGOT IT BECAUSE HE IS COMING WITH US TO THE OFFICE. THE SUSPECT PLEADED WITH US TO LET HIM GO AND PULLED A LARGE WAD OF CASH FROM HIS POCKET AND AGAIN OFFERED TO BUY ALL THE COFFEE. SINCE THE SUSPECT DID NOT MAKE IT OUT OF THE STORE, AND THEREFOR WE COULD NOT ARREST HIM, I TOOK THIS OFFER AS AN ADVANTAGE FOR US AND TOLD HIM TO BRING THE COFFEE TO THE FRONT AND PAY FOR IT. THE SUSPECT READILY AGREED AND ACCOMPANIED ME TO SELF CHECKOUT WHERE HE PURCHASED $65.00 WORTH OF COFFEE.

"BEER THIEF TURNED TRACK STAR"(58)
TOTAL RECOVERY=$29.00 EVADED
WHILE WORKING IN AN UPPER CLASS PART OF TOWN, I SPOTTED A MALE SUSPECT GRAB 2 CASES OF MILLER GENUINE DRAFT BEER. I BEGAN FOLLOWING THE SUSPECT IN THE AISLE AND BRIEFLY LOST HIM IN THE AISLES WHEN HE MADE SOME QUICK TURNS. I RAN TO THE FRONT OF THE STORE AND SPOTTED THE SUSPECT LOOKING AT THE EXIT DOOR AND SCOPING OUT THE REGISTERS TO SEE WHO WAS WATCHING HIM. THE SUSPECT FINALLY DECIDED THAT HE WASN'T UNDER SURVEILLANCE AND I FOLLOWED HIM OUT OF THE STORE WITH THE BEER. IN THE FOYER, I STOPPED HIM AND IDENTIFIED MYSELF AS SECURITY. THE SHOPLIFTER PLACED THE BEER ON THE FLOOR AND TOOK OFF RUNNING IN THE PARKING LOT. I GRABBED THE BEER AND FOLLOWED HIM OUTSIDE WHERE SEVERAL STORE EMPLOYEES WERE ON BREAK. THEY JUMPED IN AND ASSISTED ME BY GRABBING THE BEER FROM ME SO THAT I COULD FOLLOW THE SUSPECT. THE FLEEING OFFENDER RAN THROUGH THE PHARMACY DRIVE THRU, PAST A RETENTION POND AND TO A SIDE STREET BEYOND. I CALLED 911 ON MY CELL AND REPORTED THE SHOPLIFTER RUNNING. THE OFFENDER KEPT LOOKING BACK AT US WIDE EYED AS HE RAN UP THE STREET IN COMPLETELY OPEN VIEW. HE CONTINUED TO RUN AND WENT ACROSS THE DIVIDED MAIN STREET NEAR THE STORE. HE LOOKED BACK AND RAN UP A HILL INTO A SUB-DIVISION FINALLY MAKING IT OUT OF VIEW. THE POLICE DROVE INTO THE SUB-DIVISION AND SEARCHED IT HIGH AND LOW FOR THE SUSPECT BEFORE INFORMING ME THAT THEY WERE UNABLE TO LOCATE THE SUSPECT. THIS LOSER ENDED UP WITH NO BEER AND RAN ABOUT 6 BLOCKS TO EVADE ARREST.

"KIDDIE WANTS A CAR"(57)
TOTAL RECOVERY=$4.99 RELEASED TO LEGAL GUARDIAN
I SPOTTED A JUVENILE SUSPECT IN THE TOY AISLE. FROM MY EXPERIENCE, KIDS ARE ALWAYS THE EASIEST TO SPOT BECAUSE THEY ARE SLOPPY AND LOOK ALL OVER THE PLACE TO MAKE SURE THEY ARE NOT BEING WATCHED. UNFORTUNATELY FOR THIS YOUNG GUY, HE DOESN'T REALIZE THAT THERE IS A ONE WAY MIRROR RIGHT ABOVE THE TOY AISLE. THE SUSPECT SELECTED A 5 PACK OF MATCHBOX CARS AND PROCEEDED UP THE AISLE. WHILE ON THE MOVE, HE BEGAN WORKING IT INTO HIS SHIRT AND THEN TURNED THE CORNER. I RAN FROM THE OFFICE AND TO THE SALES FLOOR. I SPOTTED THE SUSPECT AS HE CAME OUT OF AN AISLE WITH NOTHING. AS HE LEFT THE STORE, HE WAS HOLDING HIS T-SHIRT WITH SOMETHING INSIDE. I FOLLOWED HIM OUTSIDE WHERE HE IMMEDIATELY REMOVED THE CARS FROM HIS SHIRT THINKING THAT HE HAD GOT AWAY WITH IT. I APPROACHED HIM OUTSIDE AND I IDENTIFIED MYSELF AS SECURITY. HE IMMEDIATELY GAVE ME THE CARS AND TOLD HIM TO STEP INSIDE WITH ME. IN THE OFFICE, I IDENTIFIED THE YOUNG MAN AND CALLED HIS LEGAL GUARDIAN TO PICK HIM UP FROM THE OFFICE.



***SILENT SHAKEDOWN***
"PAY DAY" (56)....TOTAL RECOVERY=$80.00

I WENT WITH MY BROTHER TO PICK UP HIS PAYCHECK FROM ANOTHER STORE (IN THE COMPANY THAT WE BOTH WORK FOR). AFTER WE WALKED TO THE OFFICE AND HE PICKED UP HIS PAYCHECK, WE WALKED AROUND THE STORE AND AS WE LEFT THE BACKROOM, I SPOTTED A DIRTY, DRUNK, HOMELESS MAN HOLDING A SALES AD. I NUDGED MY BROTHER AND POINTED THE GUY OUT TO HIM. MY BROTHER TOLD ME TO GO AHEAD AND WATCH THE GUY AND HE WOULD GO CASH HIS PAYCHECK. I MAINTAINED OBSERVATION OF THE SUSPECT FROM AN ENDCAP AND WATCHED AS HE QUICK-SELECTED 2 PERFUME GIFT SETS WITH A VALUE OF $80.00. HE WALKED TOWARDS ME AND I HID BEHIND A LARGE FREEZER THAT WE ARE SELLING. HE WALKED OVER 2 AISLES AND HEADED UP THE OFFICE SUPPLIES AISLE. THE SUSPECT CROUCHED DOWN WITH THE MERCHANDISE BEHIND A LARGE SUPPORT BEAM AND SPUN HIS HEAD IN MY DIRECTION JUST AS I WAS WALKING BY LOOKING FOR CONCEALMENT. THE SUSPECT STARED AT ME HARD AND I PROCEEDED TO STARE BACK. THE SUSPECT GRABBED A BINDER FROM THE SHELF AND STARTED ADMIRING IT. WHEN I CONTINUED TO WATCH HIM RELENTLESSLY, HE SLID THE 2 PERFUME GIFT SETS UNDER THE BOTTOM SHELF AND CONTINUED TO ADMIRE THE BINDER. HE WALKED WITH THE BINDER TO THE FRONT OF THE STORE. AT THIS TIME, I SPOTTED THE STORE MANAGER AND CALLED HIM OVER SO HE COULD TAKE A LOOK AT THE SUSPECT. THE SUSPECT LEFT THE BINDER AT THE CASH REGISTER AND LEFT THE STORE EMPTY HANDED. THE MERCHANDISE WAS RECOVERED.

"QUICKER LIQUOR BOOST"(55)
TOTAL RECOVERY=$45.00 ARRESTED
ON THIS DAY OF SURVEILLANCE, I WAS WATCHING THE STORE FROM THE L.P. OFFICE VIA VIDEO SURVEILLANCE. I SPOTTED A FEMALE SUSPECT WHO WALKED INTO THE LIQUOR DEPARTMENT AND APPEARED TO HAVE A PURPOSE. SHE QUICKLY SELECTED A BOTTLE OF HPNOTIQ. AS SHE WALKED FURTHER UP THE LIQUOR AISLE, SHE CONCEALED IT IN HER JACKET. SEEING THIS, I RADIOED TO A MANAGER ON THE SALESFLOOR FOR BACKUP. AS I CONTINUED SURVEILLANCE, THE SUSPECT GRABBED A BOTTLE OF TANQUERAY GIN AND QUICKLY CONCEALED THAT IN HER JACKET. THE WHOLE INCIDENT TOOK LESS THAN 20 SECONDS AND THE SUSPECT WALKED UP FRONT AS SHE ZIPPED UP HER JACKET. I RAN FROM THE OFFICE AND TO THE SALESFLOOR AND RADIOED FOR MY BACKUP TO FOLLOW MY LEAD. AS I MADE IT TO THE SALESFLOOR, I HEARD THE SECURITY GATES GO OFF AT THE ENTRANCE DOOR AND SAW MY SUSPECT EXITING QUICKLY THE WRONG WAY. I YELLED "ENTRANCE DOOR!!" INTO THE RADIO AND RAN UP BEHIND THE SUSPECT. I IDENTIFIED MYSELF AS SECURITY AND TOLD HER TO GET BACK IN HERE. THE SUSPECT WALKED IN WITH ME AND AS WE REACHED THE COUNTER SHE UNZIPPED HER JACKET AND REMOVED BOTH BOTTLES OF LIQUOR. I TOLD HER TO WALK WITH ME TO THE OFFICE FOR A LITTLE CHAT. SHE SAID "NO, I DON'T WANT TO". THE MANAGER CAME RUNNING UP AT THIS TIME AS WELL AS A GROCERY GUY. THE MANAGER SAID "TOO BAD, NOW WALK"! THE SUSPECT DID NOT RESIST AND WALKED WITH US TO THE OFFICE. IN CUSTODY, THE FEMALE SUSPECT INFORMED US THAT SHE HAD JUST BEEN CAUGHT THE PREVIOUS DAY AT A DIFFERENT STORE FOR SHOPLIFTING, WAS ARRESTED AND WAS NOW OUT ON AN "I-BOND". SHE WAS PLACED UNDER ARREST AGAIN FOR SHOPLIFTING.
"CRIPPLED FOR CUERVO" (2nd Encounter) (54)
Please see the Burnouts Section for my first encounter with this suspect in "CRIPPLED FOR SHRIMP"
TOTAL RECOVERY=$72.00 ARRESTED
--FELONY RETAIL THEFT
--FELONY POSSESSION OF DRUG PARAPHARNELIA
--BANNED FROM ALL COMPANY PROPERTY
ON THIS DAY OF SURVEILLANCE, I SPOTTED A SUSPECT WHO I KNEW FROM A PREVIOUS ALTERCATION THAT I HAD WITH HIM THE PREVIOUS WEEK AT ANOTHER LOCATION. I KNEW THAT THE SUSPECT'S MODE OF OPERATION WAS TO CONCEAL MERCHANDISE INSIDE OF A LARGE, FULL-BODY BACK BRACE. THIS BACK BRACE ENABLED HIM TO CONCEAL LARGE QUANTITIES OF MERCHANDISE WITHOUT MIS-SHAPING HIS CLOTHES.

WHEN I SPOTTED THE SUSPECT, HE EXPRESSED A VERY SHOCKED LOOK ON HIS FACE TO SEE ME AGAIN. THE SUSPECT WAS IN POSSESSION OF 3 PACKAGES OF CATFISH AND HE PROCEEDED TO THE CHECKOUT TO PAY FOR THAT CAT FISH. I CALLED ALL MEMBERS OF MANAGEMENT TO GET A LOOK AT THIS KNOWN SHOPLIFTER SINCE I DID NOT HAVE ANY PROBABLE CAUSE TO APPREHEND HIM TODAY. WHILE DOING THIS, ONE OF THE MANAGER'S CAME UP TO ME AND INFORMED ME THAT SHE CAN SEE A BOTTLE OF LIQUOR STICKING OUT OF HIS BACK BRACE. WE WAITED FOR THE SUSPECT AS HE PAID FOR THE CATFISH AND WHEN HE WALKED AWAY, WE STOPPED HIM AND ASKED HIM TO OPEN HIS JACKET. WHEN THE SUSPECT UNZIPPED HIS JACKET, I SPOTTED THE BOTTLE THAT THE MANAGER WAS REFERRING TO WHICH WAS A 1.75L BOTTLE OF JOSE CUERVO. AFTER RETRIEVING THE LIQUOR, I TOLD THE SUSPECT TO TURN AROUND AND WALK TO THE OFFICE WITH ME. ONE OF THE MANAGER'S AND I DIRECTED THE SUSPECT TO THE OFFICE. ON THE WAY TO THE OFFICE, I ASKED THE SUSPECT IF HE LIKES TO STEAL FROM THIS COMPANY A LOT. HE LOOKED AT ME AND SHOOK HIS HEAD TRYING TO PLAY IT OFF. I TOLD THE SUSPECT TO QUIT LYING TO ME BECAUSE I KNOW THAT HE WAS ATTEMPTING TO STEAL $80.00 IN SHRIMP LAST WEEK. HE DENIED HIS INVOLVEMENT IN THAT INCIDENT. IN THE OFFICE, THE SUSPECT OFFERED TO PAY FOR THE TEQUILA AND REMOVED MONEY FROM HIS POCKET. I TOLD THE SUSPECT THAT HE DOESN'T NEED TO WORRY ABOUT THAT BECAUSE HE IS UNDER ARREST FOR SHOPLIFTING. THE SUSPECT WAS VERY SHOCKED THAT I WAS HAVING HIM ARRESTED FOR ONLY STEALING A $35.00 BOTTLE OF LIQUOR. THE POLICE ARRIVED IN 10 MINUTES AND PLACED HIM IN HANDCUFFS. THEY BEGAN A PAT-DOWN SEARCH OF THE SUSPECT AND I TOLD THEM TO SEARCH HIM REAL WELL BECAUSE LAST WEEK, I SAW HIM STUFF $80.00 IN SHRIMP INSIDE OF HIS BACK BRACE. THE POLICE UNZIPPED HIS JACKET AND UNTIED HIS BACK BRACE. SURPRISE!!!! INSIDE HIS JACKET THE POLICE RECOVERED ANOTHER 1.75L BOTTLE OF CUERVO, 2 PACKAGES OF LIGHTERS AND MUCH TO THEIR SURPRISE, A CRACK PIPE. THE POLICE QUESTIONED HIM ON THE CRACK PIPE AND HE CONFESSED TO US THAT HE IS ADDICTED TO CRACK/COCAINE AND THAT IS THE REASON WHY HE IS STEALING FROM OUR STORE. THE POLICE BOOKED HIM, BANNED HIM FROM ALL COMPANY PROPERTY AND GAVE HIM A FREE RIDE DOWNTOWN.
"CAN'T BUY YOUR WAY OUT OF THIS ONE"(53)
TOTAL RECOVERY=$37.00 ARRESTED
WHILE WORKING SPECIAL ASSIGNMENT IN A MIDDLE CLASS PART OF TOWN, I SPOTTED A FEMALE SUSPECT ON THE SURVEILLANCE CAMERA WHO CONCEALED AN UNIDENTIFIED OBJECT INTO HER PURSE WHILE WALKING DOWN THE AISLE. SINCE I DIDN'T KNOW IF THIS WAS OUR MERCHANDISE OR NOT, I PROCEEDED TO THE SALESFLOOR FOR CONTINUED SURVEILLANCE. ON THE SALESFLOOR, I ACTED LIKE I WAS LOOKING AT LONG STEM ROSES AS THE FEMALE SUSPECT WALKED PASSED ME WITH AN EMPTY SHOPPING CART TO THE SERVICE COUNTER. AT THE COUNTER SHE REQUESTED (FROM THE ASSOCIATE) AND RECEIVED 3 PACKS OF CIGARETTES. THE SUSPECT WAS VERY WELL DRESSED AND HAD SEVERAL GOLD CHAINS ON AND A FANCY WATCH. IT LOOKED AS THOUGH SHE COULD PROBABLY AFFORD ANYTHING THAT WE WERE SELLING. I HID BEHIND A CUP DISPLAY AS THE SUSPECT WALKED UP THE MAGAZINE AISLE AND CONCEALED ALL 3 PACKS OF CIGARETTES IN HER BIG PURSE. I MAINTAINED SURVEILLANCE ALL THE WAY BACK TO THE GROCERY SIDE OF THE STORE AND INTO THE FARMSTAND AREA. I STOOD BEHIND A LARGE DISPLAY OF 24 PACKS OF POP AS SHE SELECTED A HEAD OF LETTUCE AND PROCEEDED TO THE CHECKOUT LANE WITHOUT HER SHOPPING CART. IN THE CHECKOUT LINE, I STOOD RIGHT BEHIND HER WITH A CANDY BAR AS SHE PAID FOR THE HEAD OF LETTUCE AND HEADED FOR THE DOOR WITHOUT RENDERING PAYMENT FOR THE CIGARETTES. I LEFT THE CANDY BAR WITH THE CASHIER AND APPROACHED HER IN THE FOYER WHERE I VERBALLY IDENTIFIED MYSELF AS "SECURITY". I ASKED HER IF SHE FORGOT TO PAY FOR SOMETHING AND SHE SAID "NO". I QUESTIONED HER ON THE CIGARETTES IN HER PURSE AND SHE THREW HER HAND TO HER FOREHEAD AND SAID "OH NO, I FORGOT ALL ABOUT THEM". I WALKED HER TO THE OFFICE. ONCE IN CUSTODY, I ASKED HER TO REMOVE OUR MERCHANDISE FROM HER PURSE. SHE REMOVED THE 3 PACKS OF CIGARETTES AS WELL AS 2 BOTTLES OF HAND LOTION. SHE BABBLED OFF SOME STORY TO ME ABOUT HOW SHE HAD LOCKED HER KEYS IN HER HOUSE AND SHE JUST WANTED A SMOKE. I ASKED HER WHY SHE DIDN'T STEAL JUST ONE PACK OF SMOKES INSTEAD OF THREE PACKS. SHE DID NOT HAVE AN ANSWER. I INFORMED HER THAT SHE IS UNDER ARREST FOR RETAIL THEFT AND CONTACTED THE POLICE DEPARTMENT TO PICK HER UP. WHILE WE WAITED, SHE ASKED ME IF SHE COULD JUST GIVE US SOME MONEY SO THAT SHE WOULDN'T HAVE TO GO TO JAIL. I TOLD HER THAT, THAT IS NOT POSSIBLE. WHEN THE POLICE OFFICER ARRIVED, HE SEARCHED HER PURSE AND FOUND A POUND OF BUTTER AND A FEW MORE RANDOM GROCERY ITEMS WITH THERE ORIGINAL SEALS STILL IN PLACE IN HER PURSE. ASIDE FROM OUR MERCHANDISE, HER PURSE WAS COMPLETELY EMPTY. SHE TOLD THE OFFICER THAT SHE HAD PURCHASED THE OTHER ITEMS AT ONE OF OUR OTHER STORES THAT WAS PRETTY FAR FROM HERE. HE REQUESTED A RECEIPT AND SHE SAID THAT SHE DID NOT HAVE ONE. HE ASKED HER HOW LONG AGO SHE BOUGHT THE ITEMS AND SHE SAID A FEW HOURS AGO. THE OFFICER ASKED HER WHY THE BUTTER WAS STILL COLD AND SHE SAID THAT IS BECAUSE SHE DOES NOT HAVE A HEATER IN HER CAR. THE OFFICER TOLD HER THAT HE IS GOING TO ALLOW ME TO RECOVER THIS MERCHANDISE BECAUSE HE BELIEVES THAT SHE STOLE IT FROM THIS STORE. SHE CONTINUED TO ARGUE AND I TOLD THE OFFICER THAT I WOULD BE HAPPY TO PULL THE SURVEILLANCE TAPE AND VERIFY THIS. SHE STARTED GETTING ANTSY AND SAID THAT, THAT IS NOT NECESSARY BECAUSE SHE BOUGHT THIS STUFF AT ANOTHER STORE. I STEPPED INTO THE CAMERA ROOM AND WITHIN 2 MINUTES I HAD VERIFIED THAT THE ORIGINAL ITEM THAT I SAW HER CONCEAL WAS, IN FACT, THE POUND OF BUTTER. WHEN I GAVE THE OFFICER THIS INFORMATION, SHE DID NOT ARGUE ANY FURTHER. SHE WAS TAKEN OUT OF THEIR BY THE POLICE DEPARTMENT AND I SIGNED THE COMPLAINT FOR RETAIL THEFT.
***SILENT SHAKEDOWN***
"STEALING OUR STUFF BACK"(52)
TOTAL RECOVERY=$0.00 NO APPREHENSION
ON THIS DAY OF SURVEILLANCE, I SPOTTED A SUSPICIOUS CUSTOMER LEAVING THE STORE WITH A JACKET HANGING OVER HIS SHOULDER AND A 2 LITER BOTTLE OF 7-UP IN HIS HAND. THIS LOOKED SUSPICIOUS AS A RESULT OF THE FACT THAT THE TEMPERATURE OUTSIDE WAS 92 DEGREES AND VERY HUMID. THERE WAS REALLY NO REASON FOR THIS GUY TO BE CARRYING A JACKET UNLESS HE WAS STEALING. ALTHOUGH I WAS PRETTY SURE THAT THE SUSPECT DID NOT PAY FOR THE 7-UP, I DID NOT STOP HIM DUE TO LACK OF PROBABLE CAUSE. I WATCHED AS THE SUSPECT DISAPPEARED AROUND THE SIDE OF THE BUILDING. I DECIDED TO STAND BY FOR A COUPLE OF MINUTES AND SEE IF HE CAME BACK. SURE ENOUGH, 2 MINUTES LATER THE SUSPECT WALKED BACK AROUND THE BUILDING WITH THE 7-UP STILL IN HIS HAND AND THE JACKET OVER HIS SHOULDER AND REENTERED THE STORE. I PACED THE SUSPECT TO THE LIQUOR DEPARTMENT AND STUCK TO HIM LIKE GLUE AS HE SCOPED OUT THE HARD LIQUOR AISLE. HE LEFT THE DEPARTMENT AFTER A FEW MINUTES WITH THE 7-UP STILL IN HIS HAND. AFTER WALKING AROUND AT THE REGISTERS FOR AWHILE, HE APPROACHED ME AND ASKED IF WE HAVE ANY COLD 2 LITERS OF 7-UP. I TOLD HIM THAT WE DO NOT AND HE THEN DECIDED THAT HE DOESN'T WANT IT AND LEFT IT WITH ME. HE EXITED THE STORE AND WALKED BACK AROUND THE SIDE OF THE BUILDING. AFTER TALKING WITH THE MANAGERS FOR AWHILE, WE DECIDED TO GO AROUND THE BUILDING AND SEE WHAT WE CAN SEE. AS WE ROUNDED THE BUILDING, WE SAW HIM WALKING TOWARDS THE BACK ALLEY OF THE STORE. ALSO ON THE SIDE OF THE BUILDING THERE IS A LARGE RETENTION POND. AS I LOOKED ACROSS THE POND, I SPOTTED SOME STUFF LAYING OUT ON THE SHORE UNDER THE TREES. I WALKED TOWARDS THE BACK OF THE STORE WITH THE MANAGER AND WE LOOKED BEHIND THE BUILDING. THE SUSPECT WAS NOWHERE TO BE SEEN, HOWEVER WE KNEW THAT HE WAS STILL THERE BECAUSE IT IS A DEAD END. I RAN BACK BEHIND THE POND TO CHECK OUT WHAT WAS BACK THERE. I WAS QUITE SURPRISED WHEN I LOOKED UNDER THE TREE TO FIND A BAG OF ICE (NOT MELTED YET), A BAG OF SOLO CUPS, A 2 LITER OF 7-UP AND A BOTTLE OF 7 CROWN LIQUOR. SINCE THE AREA IS A VACANT AREA, I KNEW THAT THIS PICNIC OF STOLEN MERCHANDISE OBVIOUSLY BELONGED TO THE SUSPECT THAT WE HAD BEEN FOLLOWING. THE SUSPECT HAD VERY CLEVERLY TAKEN THE TIME TO BREAK THE SEAL ON ALL OF THE STOLEN MERCHANDISE SO THAT WE COULD NOT RECOVER IT AND RUIN HIS PARTY. I PICKED UP THE ICE AND EMPTIED THE BAG INTO THE POND. I THREW THE CUPS IN THE GARBAGE CAN AND POURED THE LIQUOR AND 7-UP ALL OVER THE GROUND AND THREW THE BOTTLES IN THE GARBAGE. VIDEO SURVEILLANCE CONFIRMED THAT THE MERCHANDISE WAS STOLEN. THIS GUY THOUGHT HE WAS THE SNEAKIEST THIEF OF ALL, BUT HE DIDN'T COUNT ON MANAGEMENT AND L.P. STEALING THE STUFF BACK.
***SILENT SHAKEDOWN***
"CRIPPLED FOR SHRIMP" (51)....TOTAL RECOVERY=$84.96

ON THIS DAY OF STORE SURVEILLANCE I SPOTTED A MALE SUSPECT FROM CCTV WITH 2 BAGS OF SHRIMP IN HIS HAND. SINCE I KNEW THAT THESE BAGS OF SHRIMP ARE VERY EXPENSIVE, I RAN TO THE SALESFLOOR AND ATTEMPTED TO LOCATE THE SUSPECT ON FOOT. AFTER SEVERAL MINUTES OF INACTIVITY, I SPOTTED THE SUSPECT WALKING WITH ONLY 1 BAG OF SHRIMP IN HIS HAND. THE SUSPECT WAS WEARING A FULL NECK AND SPINE BRACE THAT RAN FROM HIS NECK DOWN HIS BACK AND WRAPPED AROUND HIS CHEST WITH A DIRTY JACKET COVERING IT. THE SUSPECT APPEARED TO BE HEAVILY WEIGHED DOWN AS HE WALKED. THE SUSPECT LOOKED AT ME SUSPICIOUSLY AS HE WALKED BY AND THEN HEADED UP ANOTHER AISLE. AS HE WALKED UP THE AISLE, HE TURNED HIS BODY AROUND TO SEE WHO WAS BEHIND HIM AND THEN TURNED THE CORNER TO WALK THE MIDDLE AISLE OF THE STORE. I WALKED ALONG THE FRONT END AND LOOKED DOWN EACH AISLE UNSURE OF WHICH AISLE HE WOULD POP UP IN. AS I CAME AROUND THE CORNER, I SPOTTED THE SUSPECT WITH NOTHING IN HIS HANDS AND ZIPPING UP HIS JACKET. UNFORTUNATELY, THE SUSPECT HAD ALSO SPOTTED MY PRESENCE AND ASSUMED THAT I WAS SECURITY. SO HE TURNED AND PROCEEDED BACK INTO THE STORE. REALIZING THAT THERE WAS NO POINT IN TRYING TO COVER THIS UP, I BEGAN BURNING THE SUSPECT OUT BY FOLLOWING BEHIND HIM VERY OBVIOUSLY AND VERY CLOSELY. DESPITE MY FOLLOWING HIM, HE KEPT HIS COOL AND WALKED ALL AROUND THE STORE PRETENDING NOT TO NOTICE ME AND PROBABLY LOOKING FOR A CHANCE TO DITCH THE MERCHANDISE. SINCE I DIDN'T OFFER HIM ANY BREATHING ROOM, HE FINALLY MADE HIS WAY BACK UP FRONT AND WALKED INTO THE BATHROOM. I WAITED 5 MINUTES FOR THE SUSPECT TO EXIT THE BATHROOM AND WHEN HE DID, HE APPEARED TO HAVE LOST A LOT OF WEIGHT. I ENTERED THE BATHROOM RIGHT BEHIND HIM, PULLED THE COVER OFF THE GARBAGE CAN AND FOUND 4 BAGS OF FROZEN SHRIMP INSIDE STILL SEALED TIGHT. I FOLLOWED THE SUSPECT IN THE PARKING LOT AND GOT THE LICENSE PLATE FROM HIS GETAWAY CAR WHICH CONTAINED 2 OTHER SUSPECTS. IT IS UNKNOWN WHETHER THIS SUSPECT ACTUALLY HAD A MEDICAL PURPOSE FOR WEARING THIS BACK BRACE OR IF HE WAS JUST USING IT TO SHOPLIFT.

"BOOZE AND TEXAS HOLDEM'"(50)
TOTAL RECOVERY=$18.00 RELEASED/BANNED FROM THE PROPERTY
ON THIS DAY OF STORE SURVEILLANCE, I SPOTTED A FEMALE SUSPECT IN THE TOY DEPARTMENT. SHE WALKED THE AISLE FOR SEVERAL MINUTES AND THEN SELECTED 1 PACK OF PLAYING CARDS. AS SHE LEFT THE AISLE, SHE LOOKED UP AT THE ONE WAY MIRROR THAT OVERLOOKS THE STORE. SINCE I WAS STANDING BEHIND THAT MIRROR, SHE LOOKED RIGHT AT ME, BUT DIDN'T KNOW IT. I TOOK THIS BODY LANGUAGE AS THAT OF A POSSIBLE SHOPLIFTER'S AND CONTINUED SURVEILLANCE. I FOLLOWED HER ON VIDEO SURVEILLANCE AS SHE WALKED INTO THE LIQUOR DEPARTMENT AND SELECTED 1- 30 PACK OF ICEHOUSE BEER. SHE WALKED BACK INTO CAMERA VIEW AND I NOTED THAT THE DECK OF CARDS WAS NOW GONE. SHE PASSED THE REGISTERS AND WALKED TOWARDS THE FRONT OF THE STORE. WITH ONE LAST LOOK BACK, SHE WALKED OUT OF THE STORE WITH THE BEER. I RAN DOWN THE STAIRS AND ACROSS THE FRONT OF THE STORE AND EXITED THROUGH THE ENTRANCE DOOR. I MET HER AS SHE EXITED AND IDENTIFIED MYSELF AS SECURITY. SHE PLAYED TOTALLY COOL AND SAID; "HOW CAN I HELP YOU". I TOLD HER THAT WE NEED TO TALK ABOUT THE BEER AND SHE REPLIED; "WHAT ABOUT IT?" I TOLD HER THAT THE BEER IS NOT PAID FOR AND SHE IMMEDIATELY STARTED TO PROTEST SAYING; "YES IT IS, I PAID FOR IT AT REGISTER 7" SHE WALKED WITH ME INSIDE AND I ASKED HER TO SHOW ME A RECEIPT. SHE STARTED DIGGING IN HER POCKET AS IF TRYING TO FIND THE RECEIPT AND AS WE NEARED THE SECURITY OFFICE, I SAID; "WHILE YOU'RE DIGGING FOR THAT RECEIPT, WHY DON'T YOU GIVE ME MY DECK OF CARDS BACK AS WELL." THAT STATEMENT COMPLETELY ENDED HER PROTESTING AND SHE REALIZED THAT I HAD HER. SHE SURRENDERED THE DECK OF CARDS AND I ESCORTED HER UPSTAIRS. IN THE OFFICE, I IDENTIFIED HER AND SHE SIGNED A STATEMENT OF THEFT FORM. I CHECKED HER FOR PREVIOUS SHOPLIFTING EXPERIENCES AND WE HAD NONE ON FILE. I BANNED HER FROM THE STORE AND ESCORTED HER OFF THE PROPERTY.
"THE MAIL MUST GO THROUGH"(49)
TOTAL RECOVERY=$180.00 RELEASED/BANNED FROM THE PROPERTY
ON THIS DAY OF STORE SURVEILLANCE, I WAS CALLED BY A MANAGER AND SHE INFORMED ME OF A MALE SUSPECT IN THE STORE THAT HAD A LOT OF LIQUOR IN HIS CART AND SOME EMPTY JEWEL BAGS. IT TOOK SEVERAL MINUTES FOR ME TO LOCATE THE SUSPECT AND WHEN I DID HE WAS WALKING UP THE GENERAL MERCHANDISE AISLES AND I COULD SEE LOTS OF BOTTLES IN HIS CART. I STOOD AND WATCHED HIM WITH 2 MEMBERS OF THE MANAGEMENT TEAM AND HE WAS WALKING REALLY FAST THROUGH THE AISLES TRYING TO LOSE US. HE RUSHED UP THE COSMETICS AISLE AND WAS BAGGING ALL OF THE MERCHANDISE UP INTO THE EMPTY BAGS. HE RUSHED ACROSS THE BACK OF THE STORE AND CONTINUED TO SLOUCH OVER THE CART AND BAG STUFF UP. HE WALKED INTO THE RAZOR BLADES AISLE WITH EVERYTHING BAGGED UP AND WE CONTINUED TO SWARM HIM LIKE HAWKS. HE EVENTUALLY REALIZED THAT HE WASN'T GOING TO MAKE IT OUT OF THE STORE WITH THE STUFF, SO HE LEFT THE SHOPPING CART AND ALL OF THE MERCHANDISE IN THE RAZOR BLADES AISLE AND LEFT THE STORE. SINCE HE DID NOT LEAVE THE STORE WITH THE MERCHANDISE, WE HAD NO GROUNDS TO MAKE AN ARREST. THE 2 MANAGERS FOLLOWED HIM OUTSIDE AND I RAN BACK AND GRABBED THE SHOPPING CART. HE HAD BAGGED UP VERY FINE STEAKS AND LIQUOR AND WAS ALL SET TO STEAL IT. SURPRISINGLY, I FOUND SOMETHING THAT OUR CLEVER CULPRIT HAD MISSED. IN HIS QUICK RUSH TO LEAVE THE STORE, HE ACCIDENTALLY LEFT 6 SELF ADDRESSED ENVELOPES READY TO BE MAILED TO VARIOUS BILL COLLECTORS (I.E. PHONE BILL, GAS, ELECTRIC, ETC.) I TOOK ALL OF THAT STUFF INTO MY CUSTODY AND WENT TO THE OFFICE.

APPROXIMATELY 10 MINUTES LATER, I RECEIVED A PAGE FROM THE STORE DIRECTOR. UPON ANSWERING THE CALL, HE ASKED ME TO JOIN HIM AT THE FRONT COUNTER. WHEN I ARRIVED, I SAW HIM STANDING THERE TALKING TO THE THIEF THAT WE HAD JUST CHASED AROUND. THE MAN GAVE A BIG SOB STORY ABOUT HOW HE WAS GOING TO A PARTY AND WANTED ALL OF THAT STUFF FOR FREE AND DIDN'T HAVE MONEY FOR IT. HE SAID THAT HE SCREWED UP AND THAT HE NEEDED THAT MAIL BACK BECAUSE OTHERWISE HIS GIRLFRIEND WOULD KILL HIM BECAUSE THOSE WERE HER BILLS. AFTER CONSULTING WITH THE STORE DIRECTOR, WE DECIDED TO CUT HIM LOSE ON CRIMINAL CHARGES, HOWEVER, HE WOULD HAVE TO COME WITH ME TO THE OFFICE AND FILE SOME PAPERWORK. IN THE OFFICE, WE FILLED OUT AN INCIDENT REPORT AND MADE ANOTHER SURPRISING DISCOVERY. AS IF ALL OF THIS WASN'T ENOUGH FOR HIM, THIS GUY TURNED OUT TO BE A FAMILY MEMBER OF ONE OF OUR EMPLOYEES WHO HAS WORKED HERE FOR 20 YEARS. THIS GUY REALLY SUFFERED SOME MAJOR EMBARASSMENT SINCE SOME OF OUR MANAGERS RECOGNIZED HIM AND GAVE HIM SURPRISED LOOKS WHEN THEY SAW HIM SITTING IN THE "SHOPLIFTER CHAIR". THIS GUY LEARNED THAT CRIME REALLY DOESN'T PAY!!!

"WHEN DO I GET MY PHONE CALL??"(48)
TOTAL RECOVERY=$4.99 RELEASED/BANNED FROM THE PROPERTY
ON THIS DAY OF STORE SURVEILLANCE, I WAS WATCHING A FEMALE SUSPECT IN THE ELECTRONICS AISLE. FROM THE SECURITY OFFICE, I WATCHED AS SHE SELECTED A TELEPHONE CORD AND WALKED AWAY WITH IT. AS SHE PROCEEDED UP THE AISLE, I NOTED THAT SHE LOOKED BACK SUSPICIOUSLY TO SEE WHO WAS IN THE AREA. SHE WALKED UP THE PET FOOD AISLE AND WITH ONE LAST LOOK AROUND, SHE CONCEALED THE MERCHANDISE DOWN THE FRONT OF HER PANTS. I WATCHED AS SHE MADE HER WAY TOWARDS THE FRONT OF THE STORE AND PASSED THE REGISTERS. SHE WALKED PAST THE SECURITY GATES AND I CUT HER OFF IN THE FOYER WHERE I VERBALLY IDENTIFIED MYSELF AS "SECURITY". I ASKED HER ABOUT THE TELEPHONE CORD DOWN THE FRONT OF HER PANTS AND SHE IMMEDIATELY REMOVED IT AND HANDED IT TO ME. I ESCORTED HER BACK TO THE OFFICE. IN THE OFFICE, SHE TOLD ME THAT SHE WAS NOT INTENDING TO STEAL IT BUT SHE JUST NEEDED TO GO OUTSIDE AND GET MONEY FROM HER BOYFRIEND. I REMINDED HER THAT SHE DID HAVE THE MERCHANDISE CONCEALED IN HER PANTS AND SHE TOLD ME THAT SHE KNOWS THAT, BUT THE INTENT TO STEAL WAS NOT THERE. I TOLD HER THAT IN THE STATE OF ILLINOIS, THAT I HAVE PROVEN CRIMINAL INTENT AND THAT I CAN PUT HER IN JAIL FOR THIS. AT THAT POINT SHE STOPPED ARGUIING WITH ME AND I STARTED THE PAPERWORK. WHILE I WAS DOING THE PAPERWORK, SHE STARTED BABBLING ABOUT SOME RANDOM THINGS. ONE OF THE THINGS THAT SHE SAID WAS THAT SHE WAS NOT WEARING ANY UNDERWARE. I IGNORED HER AND FINISHED THE PAPERWORK. I INFORMED HER THAT SHE WAS BANNED FROM THE PROPERTY INDEFINITELY AND THAT IF SHE RETURNS, SHE WILL GO TO JAIL FOR TRESPASSING. I WALKED HER DOWNSTAIRS AND SHE PAID FOR THE TELEPHONE CORD AND I RELEASED HER FROM CUSTODY. WHEN I RETURNED TO THE OFFICE, I HAD TO PUT UP WITH SOME JOKES AND CRACKS ABOUT HOW THE LADY WAS NOT WEARING ANY UNDERWARE FROM THE FEMALE WITNESSES THAT WERE PRESENT DURING THE INTERVIEW. I FINISHED THE PAPERWORK AND WENT BACK TO WORK.
"LIQUOR LOVIN', CRACK SMOKIN', GANG BANGER KILLER"(47)
TOTAL RECOVERY=$20.99 ARRESTED:
-FELONY RETAIL THEFT
-CRIMINAL TRESPASS
-FELONY OBSTRUCTION OF JUSTICE
ON THIS DAY OF STORE SURVEILLANCE, I WAS CALLED BY THE ASSISTANT MANAGER AND ADVISED OF A MALE SUSPECT WHO WAS ACTING SUSPICIOUS. I BEGAN OBSERVATION AND WATCHED FROM THE MANAGER'S OFFICE ONE-WAY MIRROR AS HE APPROACHED THE AISLE DIRECTLY NEXT TO THE LIQUOR DEPARTMENT. THE SUSPECT WENT TO THE BACK OF THE LIQUOR DEPARTMENT. THE ENTRANCE WAS BLOCKED OFF BY A METAL SECURITY GATE. THE SUSPECT SQUEEZED ONE HAND BETWEEN THE BARS OF THE GATE AND ONE HAND OVER THE TOP OF THE GATE. HE GRABBED A BOTTLE OF SMIRNOFF TRIPLE DISTILLED AND USING BOTH HANDS, HE PULLED IT OVER THE TOP OF THE GATE AND INTO THE AISLE. THE SUSPECT CONCEALED THE LIQUOR BOTTLE IN HIS COAT AND PROCEEDED TO THE FRONT OF THE AISLE. THE SUSPECT PASSED THE FRONT ENTRANCE TO THE LIQUOR DEPARTMENT WHICH WAS OPEN FOR CUSTOMERS TO WALK IN AND HEADED TOWARDS THE FRONT OF THE STORE. AS HE NEARED THE FRONT REGISTERS, I WALKED BEHIND HIM AND EXITED THE STORE V.I.A. THE ENTRANCE DOOR. I CUT AROUND OUTSIDE AND THE MANAGER SAW WHAT I WAS DOING AND WALKED BEHIND ME. I ENTERED THROUGH THE EXIT DOOR AS THE SUSPECT WAS EXITING AND I STOPPED HIM IN THE VESTIBULE. I IDENTIFIED MYSELF AS "SECURITY" AND TOLD HIM TO STEP BACK INTO THE STORE. THE SUSPECT TURNED AROUND AND I COULD TELL IMMEDIATELY THAT HE WAS INTOXICATED. HE STAGGERED INTO THE STORE AND BABBLED OFF THAT HE DIDN'T STEAL ANYTHING. I TOLD HIM THAT IF HE DIDN'T STEAL, THEN HE HAS NOTHING TO WORRY ABOUT. HE WALKED INSIDE AND WE WALKED THROUGH THE STORE ENROUTE TO THE OFFICE. I ASKED HIM IF HE WANTS TO GIVE ME THE LIQUOR. HE TOOK IT OUT OF HIS JACKET AND HANDED IT TO ME AND I ESCORTED HIM TO THE OFFICE. IN THE OFFICE I ASKED HIM FOR I.D. AND HE SAID THAT HE DOESN'T HAVE ONE. I TOLD HIM THAT IF HE DOESN'T HAVE ONE THAT I WILL HAVE TO BRING A POLICE OFFICER IN TO IDENTIFY HIM. HE ASKED ME IF I WAS GOING TO PUT HIM IN JAIL AND I ASKED HIM WHAT HIS NAME IS. HE TOLD ME HIS LAST NAME AND AS SOON AS I HEARD IT, I REMEMBERED HEARING IT FROM PREVIOUS PAPERWORK THAT I HAD FILED FOR OTHER INCIDENTS THAT I WAS NOT INVOLVED IN. I ASKED HIM FOR HIS FIRST NAME AND HE ASKED ME AGAIN IF HE WAS GOING TO JAIL. I REPEATED MY REQUEST AND HE TOLD ME TO F--- OFF. HE STARTED YELLING AT ME AND CALLING ME ALL SORTS OF SLURS AND THREATENING ME. HE ALSO STARTED YELLING AT THE MANAGER THAT WAS IN THE ROOM WITH ME AND CALLED HIM A "MEXICAN" EVEN THOUGH IT WAS CLEAR THAT HE WAS CAUCASIAN. IT WAS VERY OBVIOUS THAT THE SUSPECT WAS INTOXICATED AND WAS ALSO UNDER THE INFLUENCE OF A STIMULANT (PROBABLY CRACK/COCAINE). I CHECKED THE SUSPECT'S NAME AND I DETERMINED THAT THIS MAN HAD BEEN ARRESTED 4 TIMES IN OUR STORE. I CALLED THE POLICE IN THE OTHER ROOM AND THEN RETURNED. THE SUSPECT WAS YELLING AT ANYBODY THAT WAS LISTENING. HE WAS SAYING THAT HE IS A "_ _"(a gang name) AND WAS FLASHING GANG SIGNS WITH HIS HANDS. HE WAS SAYING THAT HE DOESN'T KILL PEOPLE, THAT HE JUST STEALS, BUT IF HE SEES A "_ _ _ _"(rival gang name) THAT HE KILLS THEM. THE SUSPECT STARTED TALKING ABOUT JAIL AND HOW SAFE IT IS AND HOW YOU GET FOOD FOR FREE. THE MANAGER ASKED HIM WHY HE WENT TO JAIL BEFORE. THE SUSPECT HAD AN INSTANT MOOD SWING AND TOLD THE MANAGER TO F--- OFF AND STARTED YELLING VARIOUS SLURS AT ME AGAIN. I ASKED THE SUSPECT TO DO ME A FAVOR. HE SAID "WHAT?!" I TOLD HIM TO SHUT THE F--- UP AND SIT STILL. HE JUST GOT MORE PISSED OFF AND TOLD ME TO SHUT THE F--- UP. I JUST STARED AT HIM. THE POLICE ARRIVED WITHIN ABOUT 15 MINUTES OF THE CALL. THE OFFICER SEARCHED THE SUSPECT AND THEN PLACED HIM IN HANDCUFFS. THE OFFICER ASKED THE SUSPECT FOR HIS NAME AND THE SUSPECT TOLD HIM THAT HE PLEADS THE 5TH. THE OFFICER STARTED ARGUING WITH THE SUSPECT AND TOLD HIM THAT HE CAN PLEAD THE 5TH ALL HE WANTS BUT IF HE DOESN'T GIVE UP HIS NAME AND ADDRESS, THEN HE IS OBSTRUCTING JUSTICE. THE OFFICER ASKED FOR THE SUSPECT'S ADDRESS AND HE BABBLED OFF THE ADDRESS TO THE POLICE DEPARTMENT. WE ALL GOT A LAUGH OUT OF THAT AND THE OFFICER TOOK THE SUSPECT DOWNSTAIRS. THE OFFICER ASKED ONE MORE TIME FOR THE SUSPECT'S NAME AND HE STARTED YELLING TO ASK ME FOR HIS NAME AND CALLED ME SEVERAL CHOICE WORDS. I TOLD HIM THAT HE NEEDS TO STOP CALLING ME NAMES BECAUSE HE IS HURTING MY FEELINGS. HE SCREAMED AT ME TO SHUT THE F*** UP AND CALLED ME A B****. I YELLED BACK THAT HE IS GONNA MAKE ME CRY, AND HE YELLED THAT HE IS GONNA GET HIS POSSEE ON ME. I LAUGHED AT HIM AND THE POLICE TOOK HIM OUT AND TOWARDS THE EXIT. ON THE WAY OUTSIDE, A CART ATTENDANT HELD THE DOOR FOR THEM AND THE SUSPECT CALLED THE CART ATTENDANT A B**** AND SCREAMED AT HIM TO GET THE F*** OUT OF HERE. THE SUSPECT WAS TAKEN INTO CUSTODY AND CHARGED WITH FELONY RETAIL THEFT, FELONY OBSTRUCTION OF JUSTICE (since he refused to give up his name) AND CRIMINAL TRESPASS TO PROPERTY (since he was violating a previous order to stay off the property).

UPDATE: THIS MAN HAS ONE OF THE BIGGEST SHOPLIFTING RECORDS WITH MY COMPANY THAT ANY ONE PERSON EVER HAD. HIS SHOPLIFTING RECORD GOES BACK AS FAR AS 1985! I HAVE INFORMATION FOR 7 DOCUMENTED ARRESTS, HOWEVER, I CAN NO LONGER ACCESS PAPERWORK FROM 1985-1995. ALL MEMBERS OF OUR CURRENT SECURITY TEAM HAVE ARRESTED THIS GUY AT LEAST ONE TIME AND IT IS UNKNOWN HOW MANY OTHER TIMES SECURITY STAFF IN OUR COMPANY HAVE ACTUALLY ARRESTED THIS MAN. 2 YEARS AFTER THIS ENCOUNTER, THE SHOPLIFTER SUFFERED THE WORST KIND OF JUSTICE OF ALL; STREET JUSTICE. HE WAS SUBSEQUENTLY FOUND FACE DOWN IN THE RIVER AND THE POLICE ARE BAFFLED AS TO HOW IT HAPPENED.
"PIRATE OF THE CARRIBEAN"(46)
TOTAL RECOVERY=$6.99 RELEASED/BANNED FROM STORE
ON THIS DAY OF STORE SURVEILLANCE, I TOOK SIGHT OF A HOMELESS MALE SUSPECT WITH AN EYE PATCH OVER HIS LEFT EYE. LAST WEEK I HAD OBSERVED THIS SAME SUSPECT STEAL A BOTTLE OF SKOL VODKA, HOWEVER, I DID NOT STOP HIM DUE TO LACK OF PROBABLE CAUSE. HE WALKED INTO THE LIQUOR DEPARTMENT WITH A SHOPPING CART FULL OF FOOD AND SELECTED 1 BOTTLE OF SKOL VODKA AND PLACED IT IN HIS CART. HE WALKED TO THE BEER COOLER AND ADDED A 6 PACK TO HIS STASH. HE EXITED THE DEPARTMENT WITH HIS CART AS I HID BEHIND A BEER DISPLAY. HE WALKED UP THE BABY FOOD AISLE, REMOVED THE VODKA FROM HIS CART AND CONCEALED IT IN HIS RIGHT POCKET. HE DITCHED THE SHOPPING CART AND HEADED TOWARDS THE FRONT OF THE STORE. I WALKED OUT THE ENTRANCE DOOR AND REENTERED THROUGH THE EXIT AS HE WAS LEAVING. AS HE HEADED OUT, I HELD THE DOOR FOR HIM UNTIL HE MADE IT PAST THE SECURITY GATES AND THEN INTRODUCED MYSELF AS "SECURITY". THE SUSPECT IMMEDIATELY BECAME DEFENSIVE AND TOLD ME THAT HE DIDN'T STEAL ANYTHING. I TOLD HIM TO TURN AROUND AND STEP BACK INTO THE STORE. THE SUSPECT FOLLOWED MY DIRECTION BACK TO THE OFFICE. IN THE OFFICE, THE SUSPECT ADMITTED TO THE THEFT AND GAVE BACK THE MERCHANDISE. I QUESTIONED HIM ON PREVIOUS SHOPLIFTING INCIDENTS, BUT HE DID NOT ADMIT TO ANYTHING. THE PAPERWORK WAS FILED AND THE SUSPECT WAS BANNED FROM THE PROPERTY INDEFINITELY AND ESCORTED OUT.
"VIOLENCE PRONE FOR A 24 PACK"(45)
TOTAL RECOVERY=$15.00 EVADED/POLICE REPORT FILED (retail theft)
ON THIS DAY OF STORE SURVEILLANCE, I OBSERVED 2 MALE SUSPECTS EACH SELECT A CASE OF BEER. I FELT THAT THE SUSPECTS WERE UNDER AGE AND THEREFOR, I BEGAN SURVEILLANCE. I FOLLOWED THE SUSPECTS AS THEY PASSED THE LIQUOR REGISTERS AND PROCEEDED ACROSS THE STORE. THEY KEPT TURNING AROUND AND WATCHING ME AND THEN TURNED INTO THE MAIN AISLES. I MAINTAINED MY POSITION AT THE FRONT OF THE STORE AND WAITED FOR THE SUSPECTS TO RETURN. THEY PROMPTLY WALKED UP THE FROZEN AISLE AND TURNED TOWARDS THE FRONT. THE SUSPECTS AVOIDED THE REGISTERS AND HEADED TOWARDS ME, BUT STOPPED WHEN I MADE MYSELF VISIBLE TO THEM. AS THEY WALKED BY, THEY LOOKED AT ME AND I HEARD ONE OF THE SUSPECTS SWEAR UNDER HIS BREATH. THE DUO WALKED UP THE CENTER AISLE AND STOOD IN BETWEEN THE CARD AISLE AND THE FROZEN FOODS AISLE. WHEN THEY REAPPEARED, ONE SUSPECT HAD DROPPED THE BEER AND THE OTHER ONE STILL HAD HIS. THEY SPLIT UP AND HEADED TOWARDS ME AGAIN. THE SUSPECT WITH NOTHING EXITED THE ENTRANCE DOOR AND THE OTHER SUSPECT WITH THE BEER VERY BOLDLY WALKED RIGHT PAST ME AND OUT THE EXIT DOOR. I WAITED UNTIL HE PASSED THE ALARM GATE AND THEN IDENTIFIED MYSELF AS "SECURITY". HE TURNED AROUND AND STEPPED UP TO ME SO THAT WE WERE NOSE TO NOSE. HE SAID "WHAT DO YOU THINK YOU'RE GONNA DO, SECURITY?". I TOLD HIM TO STEP IN THE STORE AND DO NOT RESIST. HE STARED ME DOWN FOR A MINUTE AND THEN STEPPED IN. WE WALKED TO THE LIQUOR COUNTER, ENROUTE TO THE OFFICE. HE STOPPED AT THE COUNTER AND SAID THAT IS AS FAR AS HE IS GOING. I TOLD HIM TO GO UPSTAIRS AND HE SAID "NO". I TOLD HIM THAT WE CAN DO THIS ONE OF TWO WAYS. HE AGAIN GOT INTO MY FACE AND SAID "WHAT TWO WAYS". I TOLD HIM HE CAN GO TO JAIL OR HE CAN GO HOME, BUT IT DEPENDS ON HIS COOPERATION. HE WALKED AWAY, LEAVING THE BEER ON THE COUNTER. WITH THE MERCHANDISE RECOVERED, I CHOSE NOT TO FIGHT WITH THE SUSPECT AND FOLLOWED HIM OUT OF THE STORE WHILE CONTACTING THE POLICE ON MY CELL PHONE. AS WE REENTERED THE PARKING LOT, I HAD 2 EMPLOYEES JOIN ME TO ASSIST. I TOLD THEM TO STAND DOWN SINCE THE MERCHANDISE IS RECOVERED. THE SUSPECT WALKED DOWN THE STREET AND ENTERED THE PASSENGER SIDE OF HIS ACCOMPLICE'S CAR. WE GAVE THE POLICE DEPARTMENT THE LICENSE PLATE AND AS THE SUSPECT WALKED AWAY FROM US, I WAS TOLD THAT HE WAS CLUTCHING SOMETHING IN HIS HAND THAT LOOKED LIKE A BOX CUTTER.
ALTHOUGH I DON'T NORMALLY DO THIS IN MY STORIES, I WANT TO TAKE A MOMENT TO ADDRESS SOMETHING SINCE THIS STORY IS A PRIME EXAMPLE OF HOW DANGEROUS THIS JOB CAN BE. OBVIOUSLY THIS GUY WAS CRAZY ENOUGH TO CAUSE GREAT BODILLY HARM IF WE TRIED TO USE FORCE TO MAKE AN ARREST. I GUESS IT WAS A GOOD DECISION TO NOT FIGHT WITH THIS SUSPECT AND RATHER TO CALL IN THE POLICE. ALTHOUGH THE SUSPECT DID EVADE, HE ALSO DIDN'T GET ANYTHING AND NOBODY WAS HURT. IT WOULD APPEAR THAT WE WON TONIGHT. BUT IF I HAD TACKLED HIM, WOULD HE HAVE CUT ME UP? MAYBE THAT'S WHY HE FELT SO TOUGH THAT HE KEPT GETTING IN MY FACE. IF I HAD GRABBED HIM, I MIGHT HAVE BEEN SPENDING THE NIGHT IN THE HOSPITAL. AND FOR WHAT? A CASE OF BEER?
"SECURITY EATS PAVEMENT"(44)
TOTAL RECOVERY=$0.00 EVADED/POLICE REPORT FILED (retail theft/felony battery)
I WISH I COULD SAY THAT EVERYTHING IN THE JOB OF LOSS PREVENTION WAS A BREEZE; BUT IF I DID, THEN THAT WOULD NOT BE A FAIR INTERPRETATION OF THE JOB. THIS IS A LAW ENFORCEMENT JOB AND AS IS IN LAW ENFORCEMENT, "SOMEDAYS I WIN, SOMEDAYS THEY WIN". ON THIS PARTICULAR DAY, I HAD A BAD RUN OF LUCK AND THE SHOPLIFTER HAD THE UPPERHAND.

ON THIS DAY OF SURVEILLANCE, I OBSERVED A MALE SUSPECT IN OUR LIQUOR DEPARTMENT. I RECOGNIZED THIS SUSPECT FROM A PREVIOUS INTERACTION THAT I HAD WITH HIM SEVERAL MONTHS PRIOR OVER THE SAME MERCHANDISE. I WATCHED AS HE SELECTED 1 BOTTLE OF MOET AND CHANDON (Champaigne) AND PROCEEDED TO THE BACK OF THE LIQUOR DEPARTMENT. I NOTICED THAT THE SUSPECT, JUST LIKE LAST TIME, WAS WIRED ON CRACK COCAINE AS HIS ACTIONS WERE VERY FAST AND HE WAS JUMPY. THE SUSPECT WALKED TOWARDS THE FRONT OF THE STORE WITH THE BOTTLE IN HIS CART. AS HE CAME TO THE REGISTERS HE SUDDENLY PICKED UP THE LIQUOR AND RAN OUT OF THE STORE AS FAST AS HE COULD. I RAN OUT THE ENTRANCE DOOR AND BEAT HIM TO THE PARKING LOT. THE SUSPECT FROZE FOR A MOMENT UNSURE OF WHAT TO DO. EVEN THOUGH HE KNEW WHO I WAS FROM LAST TIME, I IDENTIFIED MYSELF AS SECURITY. THE SUSPECT TOOK OFF RUNNING AND I GRABBED HIM WITH 2 HANDS BY THE FRONT OF HIS SWEATSHIRT. WE HAD A QUICK SCUFFLE AS I TRIED TO DETAIN HIM. HE SWUNG ME AROUND AND I LOST MY GRIP AND MY BALANCE. I HIT THE PAVEMENT WITH THE BACK OF MY HEAD AND THE SUSPECT RAN FOR HIS GETAWAY CAR. I JUMPED BACK UP TO MY FEET, WELL AWARE OF THE PAIN IN MY HEAD. I RAN TO HIS CAR AS HE HANDED THE STOLEN MERCHANDISE OVER TO THE DRIVER. HE THEN JUMPED IN THE CAR AS I WROTE DOWN THE LICENSE PLATE. THE CAR SPED AWAY AND I CALLED THE POLICE ON MY CELL PHONE. I FILED A REPORT FOR RETAIL THEFT AND AGGRAVATED BATTERY (ON A MERCHANT DETAINING A SHOPLIFTER). THE LICENSE PLATE WAS HANDED TO THE POLICE AS WELL AS VIDEO SURVEILLANCE AND STILL PHOTOS OF THE SUSPECT. THE INVESTIGATION IS STILL IN THE WORKS.
"PEPCID THIEF"(43)
TOTAL RECOVERY=$11.45 RELEASED
ON THIS DAY OF SURVEILLANCE, I WALKED INTO THE SECURITY OFFICE AND LOOKED OVER THE STORE VIA THE ONE WAY MIRROR. AS I DID SO, I SPOTTED A MAN STUFFING 2 BOXES OF PEPCID AC DOWN THE FRONT OF HIS PANTS. I REALIZED THAT I HAD NOT SEEN HIM PICK UP THE MERCHANDISE, AND WAS A LITTLE UNEASY ABOUT MY LACK OF KNOWLEDGE, BUT DECIDED TO STOP HIM ANYWAYS. I RAN FROM THE OFFICE AND CUT OUT THE ENTRANCE DOOR. I WAS WAITING FOR THE SUSPECT AS HE EXITED THE STORE. I INTROUCED MYSELF AS SECURITY AND ASKED IF HE FORGOT TO PAY FOR SOMETHING. HE SAID "NO" AND STEPPED INTO HIS CAR. I TOLD HIM THAT IF HE DOESN'T STOP THAT I WILL CALL THE POLICE. HE STOPPED WHERE HE WAS AND EXPLAINED THAT HIS MOM IS SICK AND NEEDS THE MEDICINE THAT HE CANNOT AFFORD. HE GAVE UP THE MERCHANDISE AND GAVE ME HIS ID. ALTHOUGH HE WAS BEING COOPERATIVE, HE REFUSED TO REENTER THE STORE BECAUSE HE WAS AFRAID OF GOING TO JAIL. ALTHOUGH IT WAS A LITTLE UNORTHODOX, I WROTE HIM UP FOR SHOPLIFTING RIGHT THERE AT HIS CAR. I GAVE THE SUSPECT HIS ID BACK, BANNED HIM FROM THE PROPERTY AND SENT HIM ON HIS MERRY WAY.
"WHAT A CHICKEN"(42)
TOTAL RECOVERY=$1.99 EVADED
ON THIS DAY OF SURVEILLANCE, I WALKED THE FRONT OF THE STORE AND SPOTTED A MALE SUSPECT HEADING TOWARDS THE MARKET AREA. HE APPROACHED THE COUNTER AND SPOKE TO THE ASSOCIATE AND SHE PUT HIM TOGETHER A BAG OF FRIED CHICKEN AT HIS REQUEST. I STOOD BACK IN THE VEGETABLE MARKET UNOBSERVED AND WATCHED HIM MAKE HIS WAY TOWARDS THE FRONT OF THE STORE WITH THE CHICKEN IN HIS HAND. BEFORE HE MADE IT TO THE REGISTERS, HE MADE A QUICK TURN AND WALKED RIGHT OUT THE EXIT DOOR WITHOUT RENDERING PAYMENT. I RAN OUT THE ENTRANCE DOOR AND WAS WAITING FOR HIM WHEN HE GOT OUTSIDE. I INTRODUCED MYSELF AS SECURITY AND WALKED HIM BACK INSIDE. I WORKED ON TALKING HIM UPSTAIRS TO THE OFFICE, BUT HE WAS NOT COOPERATING. AS WE NEARED THE SERVICE DESK, HE DID A QUICK FAKE OUT MOVE AND RAN AROUND ME FOR THE DOOR. I QUICKLY SPUN AROUND AND GRABBED HIM BY THE HOOD OF HIS JACKET CAUSING HIM TO GAG FOR A MOMENT. UNFORTUNATELY, I LOST MY GRIP AND HE RAN OUT THE DOOR AND ACROSS THE PARKING LOT. THE MERCHANDISE WAS RECOVERED.
"HOMELESS BOTTLE HUGGER"(41)
TOTAL RECOVERY=$22.98 ARRESTED
WHEN I WALKED INTO WORK TODAY, I WAS INFORMED OF A SHOPLIFTER THAT HAD BEEN ARRESTED BY STORE MANAGEMENT DURING THE DAY FOR STEALING 1-PACKAGE OF RIBS AND 1 CASE OF BEER. UPON REVIEWING VIDEO SURVEILLANCE OF THIS INDIVIDUAL, I FOUND OUT THAT HE ACTUALLY HAD ANOTHER GUY WORKING WITH HIM WHO HAD STOLEN 1 PACKAGE OF RIBS AS WELL, UNFORTUNATELY THAT GUY WENT UNNOTICED.
ON THIS NIGHT OF STORE OBSERVATION I WATCHED A MALE SUSPECT IN MY LIQUOR DEPARTMENT. HE WAS UNAWARE OF ME WATCHING HIM FROM THE STORE'S SECURITY OFFICE ON CAMERA. HE WALKED UP AND DOWN THE AISLES AND THEN SELECTED A BOTTLE OF E & J BRANDY AND QUICKLY CONCEALED IT IN THE WAISTBAND OF HIS PANTS. UNFORTUNATELY, HIS WAISTBAND WAS LOOSE AND THE BOTTLE SLIPPED DOWN THE LEG OF HIS PANTS AND GOT STUCK IN THE MIDDLE. THIS INTOXICATED FOOL PROCEEDED TO DANCE AROUND MY LIQUOR DEPARTMENT KICKING HIS LEG UNTIL THE BOTTLE FINALLY SLID OUT THE BOTTOM OF HIS PANTS CUFF. HE THEN PICKED IT UP AND RECONCEALED IT. REALIZING THAT HE MIGHT HAVE BEEN SPOTTED WHILE PUTTING ON HIS LITTLE SHOW OF STUPIDITY, HE PROCEEDED TO WALK UP AND DOWN THE LIQUOR AISLE FOR SEVERAL MINUTES. UNFORTUNATELY FOR HIM, THAT ONLY GAVE ME EXTRA TIME TO CALL FOR BACKUP AS I NOTIFIED 4 STORE ASSOCIATES OF THE UPCOMING APPREHENSION. FINALLY CONVINCED THAT HE HAD NOT BEEN SPOTTED, HE THEN SELECTED ANOTHER BOTTLE OF E & J AND ADDED IT TO HIS STASH. THE DRUNK THEN LEFT THE DEPARTMENT AND HEADED FOR THE EXIT. I RAN FROM THE SECURITY OFFICE AND TO THE SALES FLOOR. I WENT OUT THE ENTRANCE DOOR AND HE LEFT THE EXIT. BY THE TIME HE MADE IT TO THE 2ND EXIT DOOR, I WAS WAITING FOR HIM OUTSIDE. I WALKED IN THE EXIT AND INTRODUCED MYSELF AS SECURITY. HE SAID "NO SPEAK ENGLISH". I REPEATED MY INTRODUCTION IN SPANISH AND ESCORTED HIM TO THE OFFICE. AS WE WALKED IN, BOTH BOTTLES FELL OUT OF HIS SHIRT. IN CUSTODY, IT WAS DETERMINED THAT THIS GUY WAS THE ACCOMPLICE OF THE OTHER SHOPLIFTR THAT HAD BEEN ARRESTED EARLIER IN THE DAY BY MANAGEMENT. BOTH OFFENDERS WERE HOMELESS AND LIVED IN A SPECIAL HOUSING PROJECT FOR THE HOMELESS. I FRISKED HIM FOR WEAPONS, RECOVERED THE MERCHANDISE AND HE WAS PLACED UNDER ARREST FOR RETAIL THEFT.
"ONE IDIOT FELL OFF THE GRAPE VINE"(40)
TOTAL RECOVERY=$2.13 RELEASED
ONE EVENING DURING STORE OBSERVATION, I WATCHED AS A CUSTOMER APPROACHED THE CAMERA COUNTER AND PROCEEDED TO PURCHASE A SHOPPING CART FULL OF GROCERIES. AS I WAS STANDING THEIR, THE CASHIER CHARGED THE CUSTOMER $30.00 FOR HIS GROCERIES AND HE PAID. I THEN HEARD THE CASHIER RELUCTANTNLY INFORM THE CUSTOMER THAT SHE CANNOT RING OUT HIS GRAPES BECAUSE SHE DOESN'T HAVE A SCALE TO WEIGH THEM. SHE APOLOGIZED TO HIM FOR THE INCONVENIENCE AND ASKED IF HE STILL WANTED THE GRAPES. HE SAID "YES" AND TOLD HER THAT HE WILL PAY FOR THEM ON THE GROCERY SIDE. HE THEN PLACED THE GRAPES IN THE BABY SEAT OF HIS CART AND PROCEEDED TO WALK ACROSS THE STORE. AS I WATCHED HIM, HE LOOKED BACK TO MAKE SURE THAT THE CASHIER WAS NOT WATCHING BEFORE PICKING UP THE BAG OF GRAPES AND ADDING IT TO HIS GROCERIES. HE THEN PROCEEDED TO WALK OUT OF THE STORE WITHOUT PAYING FOR THE GRAPES. I WALKED BEHIND HIM VERY OBVIOUSLY, HOPING THAT I WOULD SCARE HIM. WHEN THAT DIDN'T WORK, I APPROACHED HIM AND IDENTIFIED MYSELF AS SECURITY. I ASKED HIM IF HE FORGOT TO PAY FOR THE GRAPES. HE SAID "YES". I TOLD HIM THAT HE WILL NEED TO ACCOMPANY ME TO THE SECURITY OFFICE. HE ARGUED FOR A MINUTE AND JUST HELD OUT MONEY TO PAY FOR THEM. I INSISTED ON HIM ACCOMPANYING ME TO THE OFFICE. IN THE OFFICE, I IDENTIFIED HIM AND WARNED HIM ABOUT STEALING FROM THE STORE REGARDLESS OF HOW SMALL. I RELEASED HIM AND HE LEFT THE STORE.
"ANOTHER DRUNK/CRACK HEAD"(39)
TOTAL RECOVERY=$68.00 FELONY ARREST
ON THIS DAY OF STORE SURVEILLANCE, I OBSERVED A MALE SUSPECT WALK INTO THE LIQUOR DEPARTMENT. IT WAS A VERY QUIET EVENING AND NO ONE WAS AROUND. THE PERFECT TIME TO COMMIT A CRIME. EXCEPT THAT I WAS WATCHING HIM ON THE STORE'S CAMERA SYSTEM. HE SELECTED 2-1.75 LITER BOTTLES OF JACK DANIELS AND EXITED THE DEPARTMENT. HE QUICKLY WALKED UP FRONT AND CUT THROUGH THE REGISTERS. HE EXITED THE STORE WITHOUT PAYING FOR THEM. I RAN FROM THE OFFICE AND PUSHED THE ENTRANCE DOOR IN THE WRONG DIRECTION AND RAN INTO THE PARKING LOT. I YELLED AT HIM TO STOP AND TOLD HIM I WAS SECURITY. HE PLACED THE 2 BOTTLES ON THE GROUND AND I ASKED HIM TO REENTER THE STORE. HE TOLD ME TO F%$# OFF. I CALLED THE POLICE ON MY CELL AS HE STARTED TO WALK AWAY. I WAS QUICKLY JOINED BY THE JEWEL MANAGER IN THE PARKING LOT AND WE BOTH SURROUNDED HIM. HE STOPPED AND SAID HE DOESN'T WANT TO FIGHT. HE WALKED INSIDE THE STORE WITH US AND TO THE SECURITY OFFICE. IN THE OFFICE, IT WAS DETERMINED THAT HE WAS HEAVILLY INTOXICATED DUE TO HIS CONSTANT MOOD SWINGS AND THE SMELL OF ALCOHOL ON HIS BREATH. DURING ONE OF HIS MOOD SWINGS, HE ASKED ME IF I WAS A TOUGH GUY AND THREATENED TO BEAT MY ASS. WHEN THE POLICE ARRIVED HE TOLD THEM THAT HE WANTED DONUTS WHEN HE GETS TO JAIL AND ALSO YELLED AT THE POLICE OFFICER TO REMOVE THE HANDCUFFS SO THAT HE COULD BEAT HIS ASS, TOO. HE TOLD THE POLICE THAT HE WANTED TO SELL THE JACK DANIELS AND BUY CRACK. HE WAS VERY OBNOXIOUS AND TOLD THE COP TO KISS HIS ASS. HE WAS ARRESTED ON FELONY RETAIL THEFT AND REMOVED FROM THE STORE.
***SILENT SHAKEDOWN***
"BLACK ANGUS BOOST" (38)....TOTAL RECOVERY=$84.00

ON THIS DAY OF STORE SURVEILLANCE, AFTER LEAVING A MEETING WITH THE STORE DIRECTOR, I WALKED TO THE SALES FLOOR WITH HIM. AS I WALKED PAST THE MEAT DEPARTMENT, I SPOTTED A GUY WITH 6 PACKAGES OF BLACK ANGUS STEAKS IN THE BABYSEAT OF HIS CART. SEEING THIS, I WAS PRETTY CONFIDENT THAT THIS WAS A BOOST IN PROGRESS. I CALLED MY PARTNER ON MY CORDLESS PHONE AND HAD HIM GET INTO POSITION AT THE FRONT OF THE STORE. APPARENTLY I LOOKED AT THE SUSPECT A LITTLE TOO HARD BECAUSE HE STARTED WATCHING ME. THE SUSPECT WALKED UP AN AISLE TOWARDS THE FRONT OF THE STORE AND I RAN UP 2 AISLES OVER. I WALKED ACROSS THE FRONT END AND THE STORE DIRECTOR WAS NOW WATCHING ME BECAUSE HE FIGURED THAT I MIGHT NEED BACKUP. I STOPPED AT FROZEN FOODS BECAUSE I SPOTTED THE SUSPECT'S CART SITTING THERE UNATTENDED WITH THE STEAKS STILL INSIDE. AS I LOOKED AROUND, I SPOTTED THE SUSPECT WALKING OUT THE SOUTH EXIT VERY QUICKLY WITH NOTHING ON HIM. MY PARTNER TOOK OVER AND FOLLOWED THE SUSPECT TO HIS VEHICLE AND I RECOVERED THE STEAKS AND ADDED THEM UP.

"SHOPPING CART RUN"(37)
TOTAL RECOVERY=$192.50 FELONY ARREST
ONE AFTERNOON, AS I WAS WALKING THE STORE, I RECEIVED AN EMERGENCY SECURITY PAGE TO THE FRONT OF THE STORE. I RAN FROM THE BACK OF THE STORE AND ARRIVED AS DID MANAGEMENT. UPON ARRIVAL, THE CUSTOMER SERVICE ASSOCIATES POINTED OUT A LADY IN THE PARKING LOT WITH A CART OF DIAPERS AND TIDE. THEY SAID THAT SHE JUST RAN OUT THE ENTRANCE DOOR WITH THE CART. I WALKED IN TO THE PARKING LOT WITH A MEMBER OF MANAGEMENT. SHE STARTED PUSHING THE CART DOWN THE STRIP MALL AND THE MANAGER AND I STOPPED HER IN FRONT OF ANOTHER STORE. AS I MADE A QUICK GLANCE OVER HER CART, I SAW A LARGE STACK OF STEAKS IN THE BACK OF THE CART COVERED BY A SWEAT SHIRT. I IDENTIFIED MYSELF AS SECURITY AND ASKED HER FOR A RECEIPT. SHE TOLD ME THAT SHE HAD DROPPED IT. I ASKED HER TO ACCOMPANY ME TO THE SECURITY OFFICE. SHE LET GO OF THE CART AND TRIED TO MAKE A RUN FOR IT, BUT WAS BLOCKED BY THE MANAGER AND I. I CORNERED HER AGAINST THE WALL AND TOLD HER THAT IF SHE RUNS, SHE WILL SLIP ON THE SNOW AND CRACK HER HEAD OPEN. I TOLD HER TO COOPERATE AND ACCOMPANY ME TO THE SECURITY OFFICE OR I WILL HANDCUFF HER AND FORCE HER IN. HER BOYFRIEND WALKED UP AND TALKED HER INTO COOPERATING WITH US. SHE WALKED WITH US BACK TO THE STORE. IN THE OFFICE, SHE ADMITTED TO THE THEFT AND THAT SHE WAS PLANNING ON SELLING THE MERCHANDISE TO A FRIEND. SHE WAS ARRESTED FOR FELONY RETAIL THEFT.
***SILENT SHAKEDOWN***
"THE BEST A MAN CAN GET" (36)....TOTAL RECOVERY=$ 110.00

ON THIS DAY OF STORE SURVEILLANCE, I WAS CALLED BY A DEPARTMENT MANAGER AND INFORMED OF A SUSPICIOUS PERSON BY THE RAZOR BLADES (razor blades are common high theft items for drug addicts). I WALKED TO THE AISLE AND SPOTTED A GUY LOOKING AROUND SUSPICIOUSLY. HE WOULD PICK UP A PACKAGE, LOOK AT THEM AND PUT THEM DOWN. WITH ONE LAST LOOK AROUND HE PROCEEDED TO SELECT 10 PACKAGES OF GILLETTE MACH 3 TURBO BLADES AND STACKED THEM UP IN HIS HANDS. HE THEN TURNED AROUND AND CONFIDENTLY WALKED TOWARDS THE FRONT OF THE STORE. I STEPPED INTO THE AISLE AND SCOPED HIM OUT AND AS I DID SO, I PAGED OVER THE STORE INTERCOM ON MY CORDLESS PHONE FOR MY BACKUP TO CALL ME. SEEING THIS, THE SUSPECT LOOKED AT ME REAL HARD AND I STARED BACK. HE TURNED AROUND AND WALKED BACK UP THE AISLE TO THE RAZOR BLADES. HE PLACED ALL OF THEM BACK ON THE SHELF AND AS HE WALKED PAST THE DEPARTMENT MANAGER, HE WAS SWEARING UNDER HIS BREATH. HE WALKED UP TO ME, LOOKED AT ME AND SAID "WHAT'S UP, MAN". I JUST KEPT STARING AT HIM AND DID NOT RESPOND. THE SUSPECT WAS SHOWING SIGNS OF BEING UNDER THE INFLUENCE OF CRACK/COCAINE. HE WALKED OUT OF THE STORE AND DID NOT RETURN.

"LORD JEFF OF LOSS PREVENTION"(35)
TOTAL RECOVERY=$4.00 RELEASED
ONE DAY, I RECEIVED A PAGE FOR MY PARTNER AND I TO RESPOND TO CUSTOMER SERVICE. UPON MY ARRIVAL, I OBSERVED MY STORE MANAGER TALKING TO A CUSTOMER. HE ADVISED ME THAT HE HAD OBSERVED THE CUSTOMER TAKE AND CONCEAL A PACK OF RAZOR BLADES (HE HANDED ME THE BLADES) AND THAT HE HAD STOPPED HIM HERE AT THE DESK. HE ASKED ME TO TAKE OVER THE SITUATION. MY PARTNER AND I ESCORTED THE MAN TO THE SECURITY OFFICE. ON THE WAY, THE MAN WAS PLEADING AND BEGGING FOR US TO LET HIM GO AND WAS OFFERING US MONEY FROM HIS WALLET. WHEN WE ENTERED THE OFFICE, I STARTED THE PAPERWORK AND MY PARTNER FRISKED HIM AND TOLD HIM TO HAVE A SEAT. INSTEAD OF SITTING DOWN, HE DROPPED TO THE FLOOR AND BOWED DOWN TO MY PARTNER AND I. I ASKED HIM WHAT HE WAS DOING. HE STARTED CALLING MY PARTNER AND I HIS LORD AND WAS BEGGING TO BE RELEASED. I TOLD HIM TO GET OFF THE FLOOR AND SIT IN THE CHAIR. HE STAYED ON THE FLOOR AND CONTINUED TO BOW. I REPEATED MY REQUEST. MY PARTNER STOOD HIM UP AND SAT HIM DOWN IN THE CHAIR. I ASKED HIM FOR HIS ID. HE GAVE IT TO ME AND ALSO WAS HANDING ME MONEY. I TOLD HIM TO PUT HIS MONEY AWAY. AT THIS TIME, THE MANAGER WAS IN THE ROOM AND ASKED HIM HOW MUCH MONEY HE HAS. HE PULLED A WAD OF HUNDRED DOLLAR BILLS FROM HIS WALLET. WE ASKED HIM WHAT ALL THE MONEY WAS FOR AND HE SAID THAT HE IS SENDING IT TO HIS HOME COUNTRY. THE MANAGER SAID THAT HE WILL HAVE TO GIVE US ALL THE MONEY IF HE WANTS TO BE RELEASED TODAY. HE LOOKED AT HIM FUNNY AND MY PARTNER AND I PLAYED ALONG TELLING HIM THAT IF YOU STEAL, YOU HAVE TO GIVE US ALL YOUR MONEY. HE LOOKED AT ALL OF US WITH DISBELIEF AND CLUTCHED HIS WALLET. WE ALL KEPT STRAIGHT FACES AND THEN WE FINALLY TOLD HIM TO PUT HIS MONEY AWAY AND SIT DOWN. HE PUT HIS MONEY AWAY AND THEN DROPPED TO THE FLOOR AGAIN BOWING TO ME. I TOLD HIM TO GET IN THE CHAIR. HE STARTED CALLING ME "LORD" AGAIN. I TOLD HIM THAT IF HE DOESN'T HAVE A SEAT THAT I WILL HANDCUFF HIM. HE THEN STOOD UP AND SAT DOWN. I FINISHED THE PAPERWORK AND RELEASED HIM. HE WAS BANNED FROM THE PROPERTY INDEFINITELY.
***SILENT SHAKEDOWN***
"STEAK BOOST" (34)....TOTAL RECOVERY=$ 125.00

ON THIS DAY OF STORE SURVEILLANCE, I WAS STANDING IN THE BACK OF THE STORE TALKING TO THE STORE MANAGER. AS WE STOOD THERE, I WATCHED A MALE SUSPECT WALK UP BY THE STEAKS AND START SELECTING A LARGE QUANTITY OF BLACK ANGUS STEAKS (A HIGH THEFT ITEM) AND PLACE THEM INTO THE BABY SEAT OF HIS SHOPPING CART. HE WALKED AWAY AND I KNEW THE MEAT HAD TO BE A HIGH DOLLAR AMOUNT, SO I BEGAN OBSERVATION. I FOLLOWED THE SUSPECT ALL OVER THE STORE FROM A DISTANCE. AS HE WALKED IN THE FROZEN FOODS AISLE, I WATCHED AS HE BEGAN CONCEALING THE PACKAGES OF MEAT DOWN HIS PANTS, IN HIS JACKET AND DOWN HIS SLEEVES. I STEPPED IN THE AISLE AND WATCHED